- Broome-Tioga BOCES (Binghamton, NY)
- …from high school or an equivalency diploma and one year of experience providing customer service and support directly to users of technology hardware and/or ... Job Duties: Reviews problems/concerns reported by the customer , investigates causes, identifies problem sources and recommends solutions, tests and installs software… more
- Casella Waste Systems Inc. (Plattsburgh, NY)
- …client accounts\. Works within team to support OSRs and provides excellent customer support \. **Level II:** 3\-5 years of progressively complex experience in ... and sales information in CRM and Case Management systems to troubleshoot customer issues, gather ...as needed\. Able to independently derive, research, and analyze customer data to support division sales team… more
- Medtronic (Syracuse, NY)
- …commands to modify operating files. * Fulfills Software and Service Contract obligations. Customer Support * Acts as the primary Medtronic customer ... training at all levels. Is responsible for key customer reports as required to support Medtronic...performance. * Installs software and hardware upgrades. * Performs system preventative maintenance. * Provides telephone clinical support… more
- Canon USA & Affiliates (Albany, NY)
- … interactions to achieve regional and corporate sales/marketing goals. Provide ongoing customer support through product installations, upgrades, phone support ... systems utilizing a positive approach. + Provide sales support through generation of new options leads and maintain...to meet company and regional objectives and provide optimal customer support . + Understand and present the… more
- Cayuse Holdings (Albany, NY)
- …Customer Service experience + Three (3) to five (5) years of experience in computer systems , customer support or IT support . + Experience with ... interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony...ServiceNow IT Service Management System . + Customer service experience and strong focus on customer… more
- Cognizant (New York, NY)
- …providing quarterly audits and disposal as directed by the business + Answering to customer inquiries and providing support at Tech Lounge. + Solving computer ... of the latest technology used in Mac\Windows computers and systems . + Excellent analytical and customer service...an Enterprise Environment is required. Experience in Mac Operating system installation + Hands and feet support … more
- Siemens (New York, NY)
- …Voice of Customer (VoC) feedback to guide product improvements, system integration capabilities, and application support . Influence new product development ... knowledge needed for success. You'll make a difference with the following duties: Customer & Business Development Support Serve as the primary technical expert… more
- Siemens (New York, NY)
- …customers in commercial matters and influences collaboration within the organization to secure customer support You'll win us over by having the following ... and continuous improvement of direct sales strategies. The position requires consistent support from accounts to deliver profitable growth while maintaining high … more
- Intermountain Health (Albany, NY)
- …operating performance of Tellica's radiology imaging and workflow applications, integrations and customer support in the defined portfolio in alignment with the ... oversight and delivery of the configuration, integration, testing, implementation, and technical support of Tellica's systems related to radiology and other… more
- SHI (Albany, NY)
- …utilizing sales systems and CRM tools to maintain accuracy and support strategic timelines. Role Description * Collaborate with account executives and managers ... informed on current market trends. * Utilize internal sales systems and CRM tools to ensure accurate entries and...experience required * 1-3 years of experience in a customer service, sales, or sales support role… more