- Cisco (TX)
- …new programs and improve the quality of existing offerings and processes to support the Customer Success organization's strategic goals + Query Salesforce and ... resources and customers + In-depth understanding of how organizations support and services work in a SaaS model +...work in a SaaS model + Project/program management certification, systems engineering, customer success management, or ITIL… more
- HCA Healthcare (San Antonio, TX)
- …productivity. This position is responsible for helping to create a patient and customer focused department in support of the delivery of exceptional patient ... Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny...interviewing candidates that have a passion for patient and customer centered care. **What you will do in this… more
- Comerica (Dallas, TX)
- …issues and outages and for continuous improvement of production ( system /operational) processes. Evaluate/review customer complaints, concerns and suggestions ... product(s) is relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and integrity levels. Responsible… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system -level across pre-defined server and… more
- American Airlines (Dallas, TX)
- …manner in accordance with American's guidelines + Use multiple internal resources/ systems , including during customer interactions * Reasonable accommodations may ... Working knowledge of Sabre or any other Passenger Service System + Previous face to face Customer ...provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire… more
- Mass Markets (Killeen, TX)
- …phone support . You will troubleshoot account issues while improving customer satisfaction, upselling when opportunities are presented. Be ready to learn on ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be… more
- Amazon (Austin, TX)
- …across the organization About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, ... growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of … more
- ServiceNow, Inc. (Addison, TX)
- …of any use case while considering ServiceNow Platform functionality. + Owning support of key customer process owners/Subject Matter Experts (SMEs) to ... supporting customers in reviewing and approving them + Guides and advocates for the customer 's needs throughout the engagement + Support internal unit testing of… more
- ServiceNow, Inc. (Addison, TX)
- … design workshops focused on ServiceNow SAM and HAM functionality + Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain ... supporting customers in reviewing and approving them + Guides and advocates for the customer 's needs throughout the engagement + Support internal unit testing of… more
- Ralliant (Austin, TX)
- …closely with commercial partners to identify growth opportunities Travel & Onsite Support + Travel to customer locations (approximately 30%) to oversee ... and will identify opportunities for growth. They will ensure exceptional customer service, operational excellence, and alignment with organizational growth goals.… more