- Wolters Kluwer (Houston, TX)
- … relationships. + **Technical Proficiency:** Intermediate proficiency with CRM and other customer support software. + **Analytical Skills** **:** Use basic data ... - Hybrid** **USA** **R0050288** **| FCC | CT Corporation System (DE)** **About the Role:** THIS ROLE IS A...service experience to manage more integrated aspects of the customer lifecycle. You will support various post-sales… more
- Amazon (Austin, TX)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... optimize the customer service experience and reduce customer effort * Lead technical initiatives that support...customer problems with precision and confidence * Build systems that enable data-driven decision making while maintaining the… more
- Textron (Fort Worth, TX)
- …experience \(technical or business\) At least 5 years of marketing, sales or customer support experience \(technical or business\) Previous experience at Bell ... ** Customer Service Facilities \(CSF\) Network Manager, Americas \-...possible\. From breaking the sound barrier to advanced tiltrotor systems \. Today, Bell is shaping the future of aviation… more
- Keurig Dr Pepper (Frisco, TX)
- … service best practices and escalation handling for both direct and broader customer support teams. **Knowledge Management & Training** + Facilitate ongoing ... Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations.… more
- Verint Systems, Inc. (Austin, TX)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer ... role + Experience using and administrating Windows operating systems (client and server), IIS, Tasks and Services +… more
- Coinbase (Austin, TX)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...Success Team, you will lead a specialized team of customer focused support analysts who own high… more
- Rexel USA (Missouri City, TX)
- …for acting as part of the branch sales team by providing complex customer support assisting with quotes, order processing, expediting, and other internal ... the branch sales team and Global Sales Organization to support key program initiatives and ensures customer ...with Microsoft Office (Excel), Business Objects, automated order entry systems , and other internet-based tools + Proven experience in… more
- Fannie Mae (Plano, TX)
- …to our team, you will advise the team on methods and processes for overseeing customer network development and customer support activities, as well as ... customers. * Identify executives, managers, and team members to support customer relationships. * Advise team on...the company. If you need assistance using our online system and/or you need a reasonable accommodation related to… more
- Robert Half Office Team (Pasadena, TX)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... to detail. * Support internal teams with administrative tasks related to customer service operations. * Stay updated on industry trends and company procedures to… more
- Amazon (Mckinney, TX)
- …this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including ... help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The… more