- IBM (Austin, TX)
- … Tickets with the guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty of tickets being submitted * ... Engineer will be a key member of the Global Support & Services organization and advocate for customer...for mission-critical software * DevOps Engineering, Software Engineering, and/or System Administration experience is a plus * Experience or… more
- HashiCorp (Austin, TX)
- … Tickets with the guidance of more senior team members. + Effectively triage customer support tickets and understand the difficulty of tickets being submitted + ... Engineer will be a key member of the Global Support & Services organization and advocate for customer...Bash, Python) + Experience with major cloud platforms, distributed systems , microservice architecture, and containers + Ability to read… more
- Robert Half Office Team (Fort Worth, TX)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a Customer Experience Specialist to join our team in...problems and expedite solutions. * Monitor access to tools, systems , and resources necessary for job performance, reporting any… more
- Tarleton State University (Stephenville, TX)
- …Description Works under general supervision, supervises daily service area activities, and provides customer support to a service area. Work hours: This position ... Job Title Customer Service Associate - Part Time Agency Tarleton...University a founding member of The Texas A&M University System , has a rich history and tradition through generations… more
- Reynolds & Reynolds (Houston, TX)
- …conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel ... dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to...use the solution.When you are not physically at a customer site, you will support current customers,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Ensure tickets are responded to and resolved within Service Level Agreements for each customer + Support Windows operating systems of various versions ... to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support...support , or chat or through the Incident Management System + Triage and work incoming Service Desk calls,… more
- Palo Alto Networks (Plano, TX)
- …in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered… more
- Robert Half Office Team (Lewisville, TX)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... The Customer Service Representative is responsible for delivering effective support to all subcontractors by applying in-depth knowledge of company services and… more
- Palo Alto Networks (Plano, TX)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- Meta (Austin, TX)
- …degree. Degree must be completed prior to joining Meta 12. Experience working in customer support or within a customer -focused operations environment 13. ... analytical thinking to identify and resolve problems 15. Professional experience in customer support , payments, trust & safety, or similar environments… more