- Reynolds & Reynolds (Richmond, VA)
- …to the Reynolds and Reynolds system and provide training and customer support throughout the process.In this position, you will travel approximately ... dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to...use the solution.When you are not physically at a customer site, you will support current customers,… more
- BAE Systems (Reston, VA)
- …CDS firms, and the internal developers of our products both domestically and abroad. Support engineers provide customer support both from the home office ... and at the customer sites. This position does require travel to both...this job, you will: + Provide pre- and post-sales support of BAE SYSTEMS CDS products. +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Ensure tickets are responded to and resolved within Service Level Agreements for each customer + Support Windows operating systems of various versions ... to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support...support , or chat or through the Incident Management System + Triage and work incoming Service Desk calls,… more
- Palo Alto Networks (Reston, VA)
- …in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered… more
- Palo Alto Networks (Reston, VA)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- CACI International (Arlington, VA)
- …of tasks including troubleshooting, account provisioning/deprovisioning, group management and general customer support . This position is onsite 5 Days/Week in ... troubleshooting, account provisioning/deprovisioning, group management, and security. * Provide break/fix support for customer facing SaaS products. * Perform… more
- Amazon (Herndon, VA)
- …the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent verbal and ... US citizen. The Amazon Web Services (AWS) PACS Configurations Support Engineer works across IT Systems and...background with the ability to identify and troubleshoot operating system and web application security issues across the physical… more
- Amazon (Arlington, VA)
- …and metrics driven focus, both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections to improve systems ... team interacts with a wide range of customers and believes that world-class support is critical to customer success as they build mission-critical applications… more
- EchoStar (Christiansburg, VA)
- …Business Administration, or a related field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless industry. + 3+ years of ... experience in a supervisory or management role in Customer Support . **Skills and Qualifications:** + Domain.... **Skills and Qualifications:** + Domain expertise in Wireless Systems , networks and devices + Experience in using IT… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …this position must be US Citizens. Provides first line information systems customer support to information system users worldwide using technical ... automation data communications LAN POS etc. Provides first line customer support determines nature of and urgency...Command and Control System -Maritime 4.0.3 GCCS-M 4.0.3 System Administrator xiii. NEC 2791 Information Systems … more