- Palo Alto Networks (Reston, VA)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer...and mission. As part of this team, you enable customer success by providing support to clients… more
- Patriot Group International, Inc (Chantilly, VA)
- …+ A minimum of four (4) years of progressively responsible administrative or customer support experience. Applicable higher education may be substituted for up ... support services to meet moderately complex to complex customer requirements. This role involves building and maintaining effective...need a reasonable accommodation to use or access our online system , please contact us on our home page.… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... RADIUS, etc.) + Experience working with Firewall Central Management Systems + Experience working with a multi-factor authentication security...and mission. As part of this team, you enable customer success by providing support to clients… more
- Cornerstone onDemand (Virginia Beach, VA)
- …LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent written and ... The Advanced Technical Support Specialist is responsible for providing world-class ...knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are… more
- Northrop Grumman (Falls Church, VA)
- …and campaign strategies, and facilitate the development of new business opportunities within customer markets. + Support corporate and sector teams in the ... Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations… more
- Anywhere Real Estate (Virginia Beach, VA)
- …training, mentoring and development of existing team members; + Set specific customer support standards and objectives for the Business Applications Technical ... Support Team; + Contribute to improving customer support by actively responding to queries...offering reports which offer insights into operational metrics and system health; (iii) performance management by offering dashboards to… more
- CSL Plasma (Henrico, VA)
- …the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). + Understand the ... or in certain areas + Required to work overtime and extended hours to support center operational needs **Our Benefits** For more information on CSL Plasma benefits… more
- CSL Plasma (Henrico, VA)
- …the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). + Understand the ... or in certain areas + Required to work overtime and extended hours to support center operational needs **Our Benefits** For more information on CSL Plasma benefits… more
- ManTech (Herndon, VA)
- …and voice/video infrastructure. + Proven leadership managing diverse teams in direct customer support . + Strong ability to maintain effective working ... MANTECH seeks a motivated, career-oriented, and customer -focused Location Support Center Lead to...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- NANA Regional Corporation (Suffolk, VA)
- …(INFOSEC), Physical Security (PHYSEC), Communications Security (COMSEC), Visitor Access and Control, Customer Support , and Foreign Visit Support (FFV). This ... team at the JSSO-S location and provides on-site customer service. + Facilitates communications between the PM located...and operational challenges and delivers wide-ranging services for mission support , systems engineering, and IT. **As a… more