- TEKsystems (Lynchburg, VA)
- Description We are seeking a skilled and customer -focused Desktop Support Technician to join our IT team. This role will be responsible for providing technical ... support to end-users, maintaining desktop environments, and playing a...Group Policy, and basic networking concepts. Excellent communication and customer service skills. Ability to work independently and manage… more
- BAE Systems (Herndon, VA)
- …6 years of direct experience in Systems Administration supporting Windows. + Outstanding customer support - Assisting users via phone, email, or in person + ... to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems . Intelligence &… more
- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer -focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... repairs and minimizing escalations to Tier 3 support . + Provide user support and basic training for common applications, system procedures, and office… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a ... 4 days onsite and 1 day remote The **Desktop Support Services End User Manager** oversees the execution of...and incidents. This position will work closely with the customer stakeholders, project managers, and other team members to… more
- Mass Markets (VA)
- …to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to ... call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial...professional writing and communication abilities to be able to support the customer is a plus COMPENSATION… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented Technical Support Representative to join our team in Herndon, VA. **Responsibilities include but are not ... and application problems + Provide remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as… more
- Concentrix (Richmond, VA)
- …assessments, support for migrations, as well as onsite, remote, and dedicated support services. Customer Engineers play a key role in increasing system ... solutions in line with Microsoft's standards. When unexpected issues arise, Customer Engineers provide rapid, expert support -often onsite-to quickly resolve… more
- M. C. Dean (Norfolk, VA)
- …complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... and deploy automated, secure and resilient power and technology systems ; and deliver the management platforms essential for long-term...new system design + Provide tier II/III support for customer issues reported through the… more
- Huntington Ingalls Industries (Chesapeake, VA)
- …Performs a variety of maintenance and technical support on equipment, integrated systems and subsystems, and software at customer and/or field locations. + ... Maintains effective customer communications and relations. May provide onsite training of customer support personnel. + Provide technical support for the… more
- CAI (Richmond, VA)
- …We are looking for a ** Customer Service Representative** to efficiently handle customer inquiries and provide support related to Low Income Public Housing ... or front lobby reception area with a multi-line telephone system + Answer incoming customer phone calls...a multi-line telephone system + Answer incoming customer phone calls expeditiously following outlined protocols. + Take… more