- SpaceX (Hawthorne, CA)
- …actionable insights into support demand, our team 's performance, customer demand, and operational efficiency. RESPONSIBILITIES: + Lead and develop an ... internet to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst... Support Workforce Analyst to join our Starlink Customer Success team . In this role, you… more
- PagerDuty (San Francisco, CA)
- …goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ... a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the… more
- Parker Hannifin Corporation (Irvine, CA)
- …advises management on needed actions. + May provide guidance to others in customer support , a related function, or a business team . Acts as prime contact on ... partnership with our customers. As a member of our team , you are instrumental in fulfilling our mission: 'Enabling...more years of directly related experience in technical product customer support or contract administration. Knowledge, Skills… more
- LinkedIn (San Francisco, CA)
- …Product, Data Science and Data Engineering. Responsibilities: Solutions Innovation + Lead Customer Insights custom solutions delivery and innovation for ... organizations thrive and grow through marketing excellence. LinkedIn Marketing Solutions (LMS) Customer Insights team is seeking a dynamic, visionary Principal… more
- Parker Hannifin Corporation (Irvine, CA)
- …management on needed actions. + May provide leadership to others in customer support , a related function, or a business team . Acts as prime contact on ... partnership with our customers. As a member of our team , you are instrumental in fulfilling our mission: 'Enabling...is a global leader of integrated MRO services and support . We are renowned for our exceptional customer… more
- Intuit (San Diego, CA)
- …Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or...maximize effectiveness and impact both at the individual and team level* **Deep understanding of customer needs**… more
- Amazon (San Francisco, CA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- ITT (Valencia, CA)
- …sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure high-quality service delivery. + ... is responsible for leading and coaching the broader based customer service team to maximize their effectiveness...Develop and implement customer support strategies aligned with business goals… more
- Amazon (Santa Clara, CA)
- … team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, ... get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic...existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred… more
- Intuit (San Diego, CA)
- …clear roles, responsibilities, and performance expectations for the Implementation Expert team , ensuring seamless alignment with other customer -facing roles such ... Customer Success Managers (CSMs), Professional Services (PS), and Product Support . + Effectively manage team utilization, workload distribution, and capacity… more