- Parker Hannifin Corporation (Irvine, CA)
- …advises management on needed actions. + May provide guidance to others in customer support , a related function, or a business team . Acts as prime contact on ... partnership with our customers. As a member of our team , you are instrumental in fulfilling our mission: 'Enabling...more years of directly related experience in technical product customer support or contract administration. Knowledge, Skills… more
- LinkedIn (San Francisco, CA)
- …Product, Data Science and Data Engineering. Responsibilities: Solutions Innovation + Lead Customer Insights custom solutions delivery and innovation for ... organizations thrive and grow through marketing excellence. LinkedIn Marketing Solutions (LMS) Customer Insights team is seeking a dynamic, visionary Principal… more
- Parker Hannifin Corporation (Irvine, CA)
- …management on needed actions. + May provide leadership to others in customer support , a related function, or a business team . Acts as prime contact on ... partnership with our customers. As a member of our team , you are instrumental in fulfilling our mission: 'Enabling...is a global leader of integrated MRO services and support . We are renowned for our exceptional customer… more
- Intuit (San Diego, CA)
- …Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or...maximize effectiveness and impact both at the individual and team level* **Deep understanding of customer needs**… more
- Amazon (San Francisco, CA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- ITT (Valencia, CA)
- …sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure high-quality service delivery. + ... is responsible for leading and coaching the broader based customer service team to maximize their effectiveness...Develop and implement customer support strategies aligned with business goals… more
- Intuit (San Diego, CA)
- …clear roles, responsibilities, and performance expectations for the Implementation Expert team , ensuring seamless alignment with other customer -facing roles such ... Customer Success Managers (CSMs), Professional Services (PS), and Product Support . + Effectively manage team utilization, workload distribution, and capacity… more
- Safran (Irvine, CA)
- …quality notification letters. * Support customer business reviews. Track Customer Sat scorecards and drive improvement plans. * Lead periodic Customer ... the customers or through Program Office / Service Group. * Support data analysis for KPIs metrics ( Customer ... customer requirements. *Champion of the "Voice of Customer ". * Lead other quality functions to ensure… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** We are looking for a Staff, Product Management for the Customer Data Platform team to advance the way we empower internal teams with ... development team , this role within the Segmentation team as part of Customer Data Platform...be a great fit for you. This role will lead the strategic efforts in extending our Customer… more
- The Hertz Corporation (Sacramento, CA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more