- Crane Aerospace & Electronics (Burbank, CA)
- …and recovering all customer claims; Facilitate efficient communication and mediate customer disputes + Contribute positively as a team member with the ... their destination. Home to our Landing & Cabin Systems team , Crane A&E's brake control systems and premium cabin...and maintain strong relationships at all levels within the customer organization + Lead cross-functional teams as… more
- Under Armour, Inc. (Sacramento, CA)
- …an unrivaled service experience for our customers. Using industry leading tools, you will lead initiatives that strive to make every customer touch point a ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding… more
- CARMAX (Palm Desert, CA)
- …of the role** This is a high-energy retail sales environment where you will work as a team to meet goals, lead others and handle a wide range of customer ... career should be! **About this job** As a Senior Customer Specialist, you will be empowered to provide an...our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop...a Principal Product Manager - Technical (PMT) on this team , you will lead the design and… more
- Amazon (Culver City, CA)
- …your Customer (s) role in their strategy. * Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply ... Amazon's leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by… more
- Nutanix (San Jose, CA)
- …thrive in our dynamic environment where you can leverage your expertise to lead a high-performing People Business Partner team , innovate employee experience ... California, the team embodies a culture of collaboration, innovation, and support , focusing on empowering employees and enhancing their experiences at work. The… more
- Trellix (Sacramento, CA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...business. This is a key supporting role on the Customer Advocacy team , reporting into the … more
- LiveRamp (San Francisco, CA)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front lines of… more
- SAP (San Francisco, CA)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more
- Confluent (Sacramento, CA)
- …the sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more