- Confluent (Sacramento, CA)
- …the sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- The Walt Disney Company (Santa Monica, CA)
- We are seeking an experienced professional for the position of Partner Manager Customer Experience for Disney Direct to Consumer. A "Partner Manager" in a BPO ... relationships with external partners to ensure smooth operations, maximize customer experience, and achieve business goals by collaborating closely...the partner teams so they are reflected in the support that they deliver. If you are someone who… more
- Amazon (Santa Clara, CA)
- …diverse global portfolio. In this highly strategic and visible role, you will lead a team of innovative product managers, collaborating with world-class ... Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI....Amazon, driving innovation that impacts millions, and leading a team at the forefront of AI integration, we want… more
- MongoDB (Los Angeles, CA)
- …drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate ... process or practices to ensure we best serve this customer segment + Team player and passion...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Amazon (Culver City, CA)
- …your Customer (s) role in their strategy. * Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply ... fans, artists, and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing… more
- Amgen (Thousand Oaks, CA)
- …in the face of ambiguity. This position reports to the Executive Director, Obesity Lead , within Customer Data and Analytics (CD&A) but will work day-to-day with ... patients each year. As a member of the Amgen team , you'll help make a lasting impact on the...of patients while transforming your career. **CDnA - Director, Customer Insights, Obesity** **What you will do** Let's do… more
- Applied Materials (Santa Clara, CA)
- …initiative to avoid and resolve customer problems. **Leadership** + May act as a team lead , may allocate work to more junior team member; provides ... drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while...of our employees. We're committed to providing programs and support that encourage personal and professional growth and care… more
- Walmart (Sunnyvale, CA)
- …software architecture. Preferred Qualifications . Familiarity with CRM platforms or customer support tools. . Experience with containerization (Docker, ... Customer Care Technology in our Global Technology EBS team . Your work could help over 240 million global...of complex development initiatives that modernize and transform our customer care platform. You will lead the… more
- Revelyst (Irvine, CA)
- …the outdoors. We are seeking a ** Customer Success Representative** to join our team who will provide sales support , customer service, and manage orders ... for other territories when required to help the team achieve daily service goals + Traditional support...and Shift Brands, History, Image, Mission, and Values + Support outbound call campaigns, lead generation, and… more