- IBM (Costa Mesa, CA)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager 8 is a critical component...support team for our Content Manager 8… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support...that information to help resolve issues remotely. + Strong customer service skills. + Highly motivated team … more
- CompuCom (Sacramento, CA)
- …the items that are being quoted. + Provide pre-sales support to sales team by attending customer meetings, assisting sales team with determining sales ... teams with existing customers in various areas such as lead generation, communicating directly with customers, understanding customer...to provide leadership and direction to peers in Account Support team as well as other departments.… more
- Nutanix (San Jose, CA)
- …measurable improvements in customer satisfaction and enhancing the productivity of our support engineers. **About the Team ** You will be joining the ... Support Readiness team at Nutanix - a global team ...**Stakeholder Leadership** + Partner closely with SaaS Engineering, Legal, Customer Success and Support to drive cross-functional… more
- Google (Mountain View, CA)
- …big picture challenges. As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, ... the ability to communicate with clarity and engage with a senior management team . + Excellent problem-solving skills, ability to put structure to ambiguous problems… more
- Ford Motor Company (Long Beach, CA)
- …exceptional customer experience of the FordPass/LincolnWay application. This position will lead the first-tier application support team , define and ... customers around the world. We are looking for a customer -centric, technical, and hands-on **Mobile Application Support ...best practices, troubleshooting guides, and training materials for the support team . + **Issue Escalation** : Act… more
- ThermoFisher Scientific (South San Francisco, CA)
- … all aspects of the daily workflow for a small team to ensure excellent customer service. + Perform laboratory support in GMP and Non GMP lab environments + ... Services offers a single source for coordinated lab service, support , and supply management. Our customized service offerings and...and presentation abilities and social skills are required to lead and improve team culture + Strong… more
- Lockheed Martin (San Diego, CA)
- …maintenance and operational limitations\. Direct on\-site support as requested by customer , site manager or program management\. Lead and track multiple ... Service Engineer \(FSE\) on our Aeronautics Field Sustainment \(AFS\) team \! Our team is responsible for supporting...as this position involves significant and continued interface with customer personnel at all levels\. * Provide support… more
- Palo Alto Networks (Santa Clara, CA)
- …and customer -focused professional. As part of the global Cortex XSOAR support team , you will serve our customer base providing technical support , by ... service skills + Previous experience in at least one customer -facing technical support position as Senior ...training necessary to become an expert within the technical support team ! **Compensation Disclosure** The compensation offered… more
- Confluent (Sacramento, CA)
- …One Team . One Data Streaming Platform. **About the Role:** Confluent's Global Technical Support Team is a critical part of why our customers love us. Our ... level agreements. + Own the relationship between your specialized team support and engineering and, when necessary,...local and/or remote employees. + Experience working in a customer facing support role and handling escalated… more