- The Hertz Corporation (Tallahassee, FL)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Percepta (Melbourne, FL)
- …support + Schedule activities as required for special events + Actively listen to the customer while controlling the interaction to lead the customer in a ... efficient manner + Act as a liaison between the customer , service support , and dealership by following...as a team player - assist other team members when in need of support … more
- General Motors (FL)
- …assigned territory.** _This job may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and Aftersales (CCA) ... our dealers and customers. We remove obstacles and provide support to our field team to drive...Customer Assistance Center, the dealership and our field team . This is a high-profile role which interacts directly… more
- Concentrix (Tallahassee, FL)
- …As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's ... is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being...customer , or renewing contracts + Work with a team and report directly to a Sales Manager **YOUR… more
- TECO Energy (Brandon, FL)
- …align business practices. Implement and maximize applicable tools to measure and support Commercial Customer Experience goals. Coordinate resources for response ... + Proactively supports and responds to 24-hour emergency services, supporting Commercial Customer Experience functions and team members while addressing our… more
- Cardinal Health (Tallahassee, FL)
- …ensure customers are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and ... Customer Training is responsible for leading a team of customer training consultants and executing...delivery of high-impact training programs. + Lead and execute a scalable learning strategy… more
- Merck (Tallahassee, FL)
- …team (Account Executives, Integrated Delivery System team , Solutions support teams, etc.) to outline customer strategy for interactions/relationships ... well as education and resources. They do this to support customer operational and financial needs such...The VCR is a key member of the local Customer Team that works collaboratively with other… more
- Under Armour, Inc. (Tallahassee, FL)
- …an unrivaled service experience for our customers. Using industry leading tools, you will lead initiatives that strive to make every customer touch point a ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding… more
- Trellix (Tallahassee, FL)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...business. This is a key supporting role on the Customer Advocacy team , reporting into the … more
- Percepta (Melbourne, FL)
- **Description** At Percepta, we bring first-class service across each market we support . As a ** Customer Experience Specialist** in **Melbourne, FL,** you'll be ... required for special events * Actively listen to the customer while controlling the interaction to lead ...as a team player - assist other team members when in need of support … more