- Meta (New York, NY)
- …success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... a CX Analyst Lead at Reality Labs' Customer Experience (CX) team , you'll be part...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to ... sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing...Attention to detail and accuracy + Be a great team player that proactively helps others as needed KNOWLEDGE,… more
- Tompkins Community Bank (Batavia, NY)
- …high degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention. Mentors new team members and assists with ... Center management to ensure tools are available to help Customer Care Center team assist customers +...rotating shifts, weekends and holidays as required. After hours support as assigned on a rotating basis. Schedule subject… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- Microsoft Corporation (New York, NY)
- …and partner engagement strategy. **Business Program Excellence and Execution** + Plan and support customer and partner visits to the Microsoft Executive Briefing ... Here, you'll be part of a diverse, high-performing, and customer -obsessed team where collaboration, connection, and continuous...the future of business. ** ** As the **Executive Customer and Partner Engagement Lead ** in SME&C,… more
- MUFG (New York, NY)
- …Data Capabilities Portfolio Management team to manage the data product portfolio for Customer & Compliance domains. As a Lead Data Analyst, you will play a ... Transaction Monitoring (AML), Transaction Filtering, and KYC processes. This individual will also lead a small team of business analysts and scrum masters,… more
- Amazon (Port Chester, NY)
- …practices. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.… more
- The ODP Corporation (Amherst, NY)
- …by utilizing provided training to support sales offerings. The Team Lead will support a customer -centric environment, engagement with the local ... Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. +… more
- IQVIA (New York, NY)
- …management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and...issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines,… more
- Citigroup (New York, NY)
- …Trading Technology Production Support Lead Analyst' within our global support team located in the NY trading floor. The successful candidate will ... the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160... support experience** +Effectively share information with other support team members and with other technology… more