- PagerDuty (Albany, NY)
- …goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ... a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the… more
- American Express (New York, NY)
- …campaign planning, execution, and optimization-ensuring alignment between Marketing and Sales, to support customer growth and revenue generation. + Build test & ... area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing...efficiency gains to prove out return on investment. + Lead team of 2-3 Analysts by setting… more
- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team . LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with ... enable us to capture the opportunity that the market provides. The Large Customer NAMER segment within LinkedIn Marketing Solutions is searching for a Key Client… more
- Chobani (NY)
- …for continuous improvement, cross-functional collaboration, and data-driven decision-making to support Chobani's growth and customer success. Responsibilities ... * Align with Demand Planning and Production to translate customer needs into executable supply plans. * Support...key operational initiatives. * Scenario modeling and risk mitigation Team Leadership & Development * Lead and… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of ... responsible for all business and operational objectives of your Customer Success Management team . You'll drive the... team , and will lead a team of Account Managers who support Selling… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Diageo (NY)
- …and In Market resources and this role is a part of the Global Category team . The Global Category Specialist, Customer Marketing is an agile role within the ... wider Global Customer Procurement team covering Point of Sale,...methods, standards and tools, to deliver procurement value. + Lead or support Sourcing activities for specific… more
- Cisco (New York, NY)
- …found in products and solutions. Customer Engagement - Lead customer delivery engineering engagements and provide escalation support for large scale ... an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide technical… more
- DoorDash (New York, NY)
- …and thrive on turning challenges into long-term success. About the Role In this role, you'll lead a team of Customer Success Managers who work closely with ... About the Team The Customer Success team...performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive… more