- Omnicell (New York, NY)
- …meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions ... ** Customer Success Manager** The Customer Success...corporate site visits. + Work with internal teams (Sales Support , Marketing, Operations, IT, Finance, Technical Support )… more
- M&T Bank (Buffalo, NY)
- … 360 supports strategic decision making and insights to drive best-in-class customer multi-channel communications, recommendations, and experiences. Our team is ... leverage your experience and data knowledge to help the team identify, source, develop and test customer ...needed before deploying to the production environment. You will support the Product Owner by ensuring the Customer… more
- Persado (New York, NY)
- …of customer engagements and communicating clearly the implications to key customer team stakeholders + Strong ability to manage cross functional teams ... platform orchestrates and facilitates interactions between a bank's marketing team and its compliance team as they...2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to… more
- Merck (Albany, NY)
- …team (Account Executives, Integrated Delivery System team , Solutions support teams, etc.) to outline customer strategy for interactions/relationships ... well as education and resources. They do this to support customer operational and financial needs such...The VCR is a key member of the local Customer Team that works collaboratively with other… more
- Under Armour, Inc. (Albany, NY)
- …an unrivaled service experience for our customers. Using industry leading tools, you will lead initiatives that strive to make every customer touch point a ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding… more
- Honeywell (Pittsford, NY)
- …marketing materials and support tools that enhance sales efforts and improve customer and channel partner engagement. - Lead and Direct Marketing List ... Specialist II** **Overview:** The Security and Access Solutions marketing team is seeking a passionate and dynamic Customer...Management: Support management of marketing contact and lead databases to ensure data accuracy and consistency. -… more
- SAP (New York, NY)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more
- LiveRamp (New York, NY)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front lines of… more
- Insight Global (New York, NY)
- …equipment Must have reliable Wifi Ramp is looking to hire foundational email and phone customer support operators to help support our customers as we scale. ... our internal teams. As a member of our stellar customer experience team , you will work closely...support to resolve * Work directly with the support lead on documentation, escalations, product updates,… more
- Amazon (New York, NY)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...responsibilities In this role you will get to : Customer Transformation Leadership: * Lead complex 'Composable'… more