- Amazon (New York, NY)
- …Focus on Excellence - We take pride in leveraging the knowledge and expertise of our team in support of customer delivery, and celebrate the enhanced impact ... and other. * You will influence business and technical executive- team leaders at customer and drive detailed...Preferred Qualifications * Consultancy experience as a technology delivery lead and trusted advisor to external customer (s),… more
- Wegmans (Blasdell, NY)
- …different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the ... entry-level leaders who are passionate and ready to collaborate, lead , and give their best every day! In this...customer wait time + Manage performance of a team of Customer Service employees, providing resources,… more
- American Express (New York, NY)
- …Dining and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused ... record of delivering results while driving innovation. **Core Responsibilities include:** + Lead a team of two, overseeing day-to-day campaign execution while… more
- MongoDB (New York, NY)
- …(Sales, Marketing, Support , Product, etc.) and helping to build the Customer Success "brand" across our entire organization and within Eastern North America + ... mentor and develop individuals and managers on the CS team + Execution: Define and lead to...and ensure they are achieving and exceeding your regional team goals for retention, expansion and customer … more
- Confluent (Albany, NY)
- …the sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- New York Power Authority (Albany, NY)
- …within key accounts. + Requires strong management and leadership knowledge to lead team . + Understand labor contracts and/or employee relation practices. ... Director Customer Business Development Location: White Plains, USAlbany, US...retention, business opportunity and market trends.\#Li-VB1 **Responsibilities** + Directs team on managing NYPA's various power supply and grant… more
- Amazon (New York, NY)
- …customers and businesses? As a Manager, Customer Success Management on the Household Essentials team , you will lead a team of Customer Success ... customer and vendor experience. You will guide your team in their work with vendors using data, processes,...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Leviton (Melville, NY)
- … customer orders, returns, requests, suggestions, complaints and credit support processing Processes invoices, enters orders and confirms orders via fax, ... on international orders at the direction of supervisor, manager and/or lead Investigate and respond to all international customer /salespersons inquiries… more
- Robert Half Office Team (New York, NY)
- Description We are looking for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the… more