- Amazon (Dallas, TX)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a unique opportunity to engage with AWS ... of SCE, you will be responsible for managing a team to lead the end to end...and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,… more
- Golden State Foods (Frisco, TX)
- …and operations, to ensure cohesive solutions and consistent communication with customers. + Support the sales team in customer meetings, presentations, and ... goals. + Work closely with cross-functional teams to design, propose, and implement customer -specific solutions. + Lead customer -facing discussions to define… more
- The Hertz Corporation (Austin, TX)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- WATTS (Fort Worth, TX)
- …dominate current markets, capture new markets, and grow recurring revenue streams. They will lead world-class customer support and develop metrics to improve ... we have a dynamic future ahead. The VP of Customer Support and Aftermarket Operations will be...Service Teams. + Perform annual performance appraisals of the team on a timely basis. + Lead … more
- Mass Markets (Killeen, TX)
- …are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... center operations management is required, with additional experience in customer service, technical support , or back-office operations...we offer a variety of benefits and incentives to support and reward our team members. What… more
- Baylor Scott & White Health (Dallas, TX)
- … experience. You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC channels, support the development of ... and data-driven Senior Analyst to join our Voice of Customer (VoC) Program team at Baylor Scott...key stakeholders across the organization to ensure alignment and support for the Voice of Customer (VoC)… more
- Concentrix (Austin, TX)
- …As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's ... is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being...customer , or renewing contracts + Work with a team and report directly to a Sales Manager **YOUR… more
- Amazon (Dallas, TX)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team . This is a unique opportunity to engage ... business judgment individual. Opportunity Strategy: Partner with broader internal team and work with the customer to...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- ServiceNow, Inc. (Addison, TX)
- …they can leverage the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow Platform and Customer ... Workflows** is a technical expert as of a customer engagement team - consulting with customers...while advising customers on leveraging configurations vs. Customizations + Support the engagements efforts for Customer Service-specific… more
- Cardinal Health (Austin, TX)
- …ensure customers are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and ... Customer Training is responsible for leading a team of customer training consultants and executing...delivery of high-impact training programs. + Lead and execute a scalable learning strategy… more