- Trellix (Austin, TX)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...business. This is a key supporting role on the Customer Advocacy team , reporting into the … more
- AireSpring (Dallas, TX)
- …usage, and satisfaction. + Team Collaboration: + Partner with Product and Support teams to relay customer feedback and advocate for product improvements. + ... support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring...goals, challenges, and feedback. + Onboarding & Adoption: + Lead the onboarding process for new customers to ensure… more
- NRG Energy, Inc. (TX)
- …strategy. This role will work closely with other members of the CX & Insights team , as well as marketing, go-to-market, digital, customer care, operations and IT ... + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role in resolving business… more
- Medtronic (San Antonio, TX)
- …and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, ... live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We're committed to meeting people with diabetes… more
- Amazon (Dallas, TX)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...responsibilities In this role you will get to : Customer Transformation Leadership: * Lead complex 'Composable'… more
- SAP (Allen, TX)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more
- Confluent (Austin, TX)
- …the sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Sysco (Houston, TX)
- …is responsible for internal and external engagement and project management of customer related SC initiatives. **RESPONSIBILITIES:** + Lead projects and ... Communicate with internal and external stakeholders throughout entire process including final customer proposals. + Lead development of customer management… more
- Amazon (Austin, TX)
- …organization About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, ... approved corporate offices in Austin, TX or Arlington, VA. Lead transformational growth for Fortune 500 retail brands on...of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more