- SAP (Allen, TX)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more
- Confluent (Austin, TX)
- …the sales team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Wells Fargo (Irving, TX)
- …in all we do + Experience recognizing service opportunities and providing exceptional customer satisfaction + Ability to lead during times of ambiguity and ... operations in the financial services industry + Ability to lead during times of ambiguity and change + Ability...protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer … more
- Sysco (Houston, TX)
- …is responsible for internal and external engagement and project management of customer related SC initiatives. **RESPONSIBILITIES:** + Lead projects and ... Communicate with internal and external stakeholders throughout entire process including final customer proposals. + Lead development of customer management… more
- Amazon (Austin, TX)
- …organization About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, ... approved corporate offices in Austin, TX or Arlington, VA. Lead transformational growth for Fortune 500 retail brands on...of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager… more
- MongoDB (Austin, TX)
- …drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate ... process or practices to ensure we best serve this customer segment + Team player and passion...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- Amazon (Austin, TX)
- …customers and businesses? As a Manager, Customer Success Management on the Household Essentials team , you will lead a team of Customer Success ... customer and vendor experience. You will guide your team in their work with vendors using data, processes,...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- PulteGroup (Coppell, TX)
- …RESPONSIBILITIES: + Build and scale a high-performing service team to support agency growth and evolving customer needs + Develop and implement ... will report to the VP of Pulte Insurance Agency lead and expand the customer service function...Pulte Insurance Agency, with a focus on scaling the team to support growth. This role is… more
- Insight Global (Spicewood, TX)
- …to ensure that the highest level of customer satisfaction and support is achieved. Foster a collaborative team environment through clear communication, ... customer and department needs. The manager leads the Customer Service Team , fostering motivation to achieve...date on compliance, regulations, customs paperwork, and tariff agreements. Support one salesperson in a customer service… more