- University of Virginia (Charlottesville, VA)
- …insurance verification, and billing criteria in multiple locations. Provides administrative support to the mobile technologist and addressing the various needs of ... Performs encounter document activities accurately and timely. + Demonstrates exceptional customer service for both in-person and telephone activities. + Maintains… more
- Amazon (Herndon, VA)
- …the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent verbal and ... Engineer with security technology experience, problem-solving abilities, analysis skills, and strong customer obsession. Come join the team tasked with improving… more
- Proofpoint (Reston, VA)
- …new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + ... and self-motivated individual to join our growing field services team . The mission of the Senior Customer ...to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer,… more
- Family Dollar (Chesapeake, VA)
- …and achieve their goals * Collaborate with cross-functional teams to ensure the Customer /Associate Support team is aligned with broader business objectives ... The Manager Customer /Associate Relations will lead a team of escalation specialists...This may include, but is not limited to, escalation support for all customer and associate complaints,… more
- The Hertz Corporation (Richmond, VA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Google (Reston, VA)
- …include bonus, equity, or benefits. Learn more about benefits at Google . **Responsibilities:** + Lead a team of Customer Engineers and Customer ... objectives and addressing unique needs of our customers. + Lead the team in developing robust pipelines...of our products and technologies, provide technical guidance and support to the team , considering the specific… more
- TD Bank (Vienna, VA)
- …related to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime ... increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also...areas + Provides advanced analysis and/or specialized reporting to support business partners, functional areas, or centers of expertise… more
- Capital One (Mclean, VA)
- …to succeed as the digital revolution transforms our society and our industry. **About the Team ** The US Card Customer Services & Strategy team has several ... the business and technology side. This product manager will lead massive efficiencies and customer experience improvements...bottom line. + **Case Automation Platform-** This PM will lead a tech team in the development… more
- Concentrix (Richmond, VA)
- …As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's ... is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being...customer , or renewing contracts + Work with a team and report directly to a Sales Manager **YOUR… more
- Amazon (Arlington, VA)
- …your Customer (s) role in their strategy. * Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply ... Customer Success Mgr, (2) Strategic business advice, (3) Support , (4) Operational execution, and (5) Programs, Pilots, Betas,...you will be a member of the Consumables Category team , and the designated Sr. Customer Success… more