- Microsoft Corporation (Arlington, VA)
- …. this involves working closely within the Customer Reliability Engineering (CRE) team to support Site Reliability Engineering (SRE) practices. The goal is ... The Azure Customer Reliability Engineering (CRE) team has...dependencies, and work directly with customers and first parties, Customer Support , Livesite Teams, and other engineering… more
- Somatus (Mclean, VA)
- …client retention + Identify customers' needs and support the business development team to proactively identify solutions to customer issues + Curate strong ... well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer ...will develop and implement short and long-term strategies in support of internal and external goals and lead… more
- Merck (Richmond, VA)
- …team (Account Executives, Integrated Delivery System team , Solutions support teams, etc.) to outline customer strategy for interactions/relationships ... well as education and resources. They do this to support customer operational and financial needs such...The VCR is a key member of the local Customer Team that works collaboratively with other… more
- Under Armour, Inc. (Richmond, VA)
- …unrivaled service experience for our customers. Using industry leading tools, you will lead initiatives that strive tomake every customer touch point a rewarding ... customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall...channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding… more
- General Dynamics Information Technology (Fairfax, VA)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a REMOTE Customer Success Manager to support our Identity, Credential, and Access ... Customer Success Manager will make an impact:** + Support onboarding efforts of Mission Partners onto the ICAM...and leadership to less-experienced colleagues + May serve as team or task lead . (Not a people… more
- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...business. This is a key supporting role on the Customer Advocacy team , reporting into the … more
- Hilton (Mclean, VA)
- …office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As a ... Manager on the Customer Excellence Team , you will strive to...support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally… more
- Amazon (Arlington, VA)
- …tools, models, and insights delivered by Customer Success Managers (CSMs). SAS Customer Success Managers are supported by a team of specialists focused on ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Amazon (Arlington, VA)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...responsibilities In this role you will get to : Customer Transformation Leadership: * Lead complex 'Composable'… more
- Amazon (Arlington, VA)
- …organization About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, ... approved corporate offices in Austin, TX or Arlington, VA. Lead transformational growth for Fortune 500 retail brands on...of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager… more