- Merck (Richmond, VA)
- …Animal Health's terms and conditions of sale, laws, regulations, and policies. + Provide backup support for both Customer Care & Customer Ops during peak ... Satisfaction Surveys, Customer Service, Customer Service Communication, Customer Service Management, Customer - Support , Data Analysis, E-Commerce,… more
- Capital One (Mclean, VA)
- …and bring valuable proactive business insights through evaluation of data provided by team analysts + Lead and strategically advise on risk reviews, audits, ... Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like...and solutions are both welcomed and rewarded. Risk Managers lead , advise and innovate on top transformational initiatives across… more
- Kohl's (Virginia Beach, VA)
- …with Loss Prevention + Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store ... Meet or exceed individual goals (eg, credit, loyalty) and support the service team in meeting storewide...customer service standards based on company guidelines + Support the training of associates on merchandising standards, product… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... Amazon's leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by… more
- Lumen (Richmond, VA)
- …shape the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team . The ideal candidate ... maximize the use of our products and services. * Customer Onboarding: Lead new customers through the...support teams to ensure a unified approach to customer success. * Performance Metrics: Track and report on… more
- TTEC (Portsmouth, VA)
- …Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead . You'll contribute to the success of the customer experience and ... has a place here with TTEC's award-winning employment experience. As a ** Customer Service Representative working onsite in Portsmouth, VA,** you'll be a part… more
- Deloitte (Rosslyn, VA)
- …to gather requirements and provide updates on system performance and enhancements. The Team Our Deloitte Customer team empowers organizations to build ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...independent tasks as well as provide technical guidance to team members, as needed. + Lead the… more
- Capital One (Mclean, VA)
- …One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team , which is responsible for managing the enterprise system ... Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented...technology supporting the enterprise. The Compliance Advisor Manager will support the implementation and management of a robust Risk… more
- Datavant (Richmond, VA)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment....focus on end-to-end accelerating value within your portfolio. + Lead with curiosity and dive deep into learning and… more
- Cardinal Health (Richmond, VA)
- …included in an order. This position specializes in new patient care on the customer service team . **_Responsibilities_** + Processes routine customer orders ... PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer...according to established demand plans, schedules and lead times using SAP and other internal systems. Enters… more