- Google (Reston, VA)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience building or leveraging Artificial ... Must be a US Citizen to meet customer and compliance requirements, including potential access to...we continue to make significant investments and grow our team to meet the complex needs of local, state… more
- Amazon (Arlington, VA)
- …resource allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in ... to senior management on status, risks and process/product changes. Cross- team coordination, project management and executive presentation skills are essential.… more
- EchoStar (Christiansburg, VA)
- …and implement corrective actions to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical ... coaching technical support teams. **Key Responsibilities:** + Lead , mentor, and manage a team of...field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless… more
- Anywhere Real Estate (Virginia Beach, VA)
- …mentoring and development of existing team members; + Set specific customer support standards and objectives for the Business Applications Technical ... Support Team ; + Contribute to improving customer ...onshore and offshore teams to develop business applications, and support and lead to solve business problems… more
- The Hertz Corporation (Richmond, VA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating… more
- Capital One (Mclean, VA)
- …+ Leverage analytics to create a customer experience above our peers + Lead a team of talented junior analysts on an exciting professional journey while ... Manager, Data Analysis- Customer Core At Capital One, data is at...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Steampunk (Mclean, VA)
- …their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals. **About** ... **Overview** The ** Customer Relationship Executive (CRE)** at **Steampunk** is responsible...and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of… more
- SAIC (Chantilly, VA)
- …years), ensures that as a new team member you will find a depth of support to grow and develop that is unmatched, all while making a difference - daily. Your ... development. You will be working side-by-side with the Operations Lead on a daily basis and be a key...Key Duties/responsibilities include, but are not limited to: + Support the customer in monitoring operations and… more
- Kyndryl (Richmond, VA)
- …and mentoring technicians. + Lead onboarding and training efforts for new team members. + Provide hands-on support for Windows 11 and Microsoft 365 ... if you are hired to work at a client, customer , or partner location, you may be required to...Demonstrated ability to lead , coach, and train team members and new joiners, and support … more
- The Cigna Group (Mclean, VA)
- …platforms, funding types. + Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or ... VA or Baltimore, MD office 3 days per week._** The Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects… more