- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …* Serve as the escalation point for unresolved issues from Tier 2 support or other teams. * Document all customer interactions and issue resolutions in ... **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join...the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 … more
- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer...based on findings from service visits. + Provide other support as needed to ensure SKC operates up to ... self-directed, communicate effectively and make sound decisions to ensure customer satisfaction. + Provide excellent customer service...standards on a daily basis. Tier II-in addition to Tier I responsibilities… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- SKC Communication Products LLC (Dallas, TX)
- MAJOR RESPONSIBILITIES AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and ... be self-directed, communicate effectively and make sound decisions to ensure customer satisfaction 4. Possess working knowledge of Audio, Video, Video Conference… more
- SKC Communication Products LLC (Austin, TX)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1… more
- SKC Communication Products LLC (Dallas, TX)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, and ... independently, be self-directed, communicate effectively and make sound decisions to ensure customer satisfaction. + Provide excellent customer service and build… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation… more
- SKC Communication Products LLC (Austin, TX)
- …promotes from within and fosters a strong team atmosphere. MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician + Work with Lead AV Technician to complete all ... improvements to the installation process. + Provide any other support to ensure SKC operates up to standards on...ensure SKC operates up to standards on a daily Tier 2 AV Technician (All of the level 1… more
- CACI International (San Antonio, TX)
- …ongoing basis. **Opportunity:** Team CACI is seeking a Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including ... Network Engineer Tier 2 Job Category: Information Technology Time Type:...and communication of status to the company management and customer . + Provide support for the dispatch… more
- CACI International (San Antonio, TX)
- …basis. **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including ... Network Engineer Tier 3 Job Category: Information Technology Time Type:...and communication of status to the company management and customer . + Provide support for the dispatch… more