- Transdev (Garden City, NY)
- …as appropriate to control center using best judgment for solutions + Field customer questions regarding regular service or service interruptions + Work the "daily ... on the fixed route through the use of computerized systems : monitor bus from the time it enters service,...it enters service, until it pulls into depot, including system failures, emergency situations, and maintenance of balanced headways… more
- Mizuho Corporate Bank (New York, NY)
- …("FCC") Models, which include Transaction Monitoring, Real-Time Message Screening, and Customer Screening Systems models. Your primary responsibility will be ... as team lead for the daily BAU function for Mizuho's Real-Time Screening System . Oversee the daily BAU functions associated with watchlist updates and daily tuning… more
- Stark Tech Group (Syracuse, NY)
- …efficient operation of systems according to design specifications and customer requirements. This role demands meticulous system troubleshooting capability, ... market in providing cutting-edge facilities and energy solutions. We integrate systems , offer energy-efficient equipment and support services, and provide building… more
- IT Concepts (Albany, NY)
- …deployments, support, software upgrades, and integrations of new products into a customer environment. + Perform hands-on engineering work as well as provide ... of engineering resources from other engineering teams. + Become familiarized with the customer 's technical environment and act as a point of contact between the… more
- Vontier (Albany, NY)
- …responsible assisting in the maintenance and commissioning of equipment located at customer sites. Function in an On Call capacity for customers requesting support. ... and timely maintenance, repair and testing of equipment. + Percent of customer satisfaction of services performed. **Business Related Contacts:** + Engineering -… more
- Broadcom (Melville, NY)
- …resources to review and analyze the documentation when it is sent by the customer - Upload the logs, dumps, and other documentation to the mainframe for review ... - Attempt to recreate the error(s) on available mini systems , if the problem has not been previously reported...SE to create a resolution and provide to the customer - Handle multiple cases efficiently and provide clear… more
- Transdev (Garden City, NY)
- …handicap and disable community. Providing clients with timely, accurate, and courteous customer assistance and information to the general public daily. Work requires ... the use of various computer software applications and phone system . Position is under the direct supervision the Call...reservations for paratransit service. + Provide prompt and courteous customer service to inquiries from the general public. +… more
- Ralliant (Fairport, NY)
- …its importance to all teams. This person will drive consistency in our global quality system across Qualitrol. The role will be customer facing and ensure that ... we meet or exceed our customer expectations. The role will also work closely with...and deploy long term strategies to achieve world class systems and best in Quality products and services for… more
- SHI (Albany, NY)
- …within SHI's managed services. This role ensures secure and efficient system performance, resolves technical issues, and collaborates with both internal and ... communicating with users. The engineer is expected to demonstrate a customer -focused, adaptable mindset and stay current on industry trends. **Role Description**… more
- US Bank (New York, NY)
- …needs and requirements. + Activate the connective tissue between US Bank, customer experience, digital, technology, and business line strategy to identify and ... with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for… more