- PagerDuty (Albany, NY)
- …reliably and autonomously at scale. Events flow into PagerDuty from production systems , developer tooling, and customer service platforms enabling autonomous ... with AI & Automation and Incident Management to drive customer outcomes. + Drive the strategy for expanding the...ecosystems and integrations with internal platforms and 3rd party systems , + Self-motivated user of AI tools for personal… more
- Leviton (Melville, NY)
- …and minimizing risk by ensuring timely collection of receivables, evaluating customer credit profiles, and building strong relationships across stakeholders. The ... enhance overall financial performance. Responsibilities Monitor and proactively released customer orders on credit hold to ensure uninterrupted order fulfillment.… more
- Amazon (New York, NY)
- …contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. As a developer on ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years… more
- SHI (Albany, NY)
- …requires a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role Description Serve as the lead architect on ... overall solution design, technical integrity, and successful delivery Translate customer requirements into Azure architectures, aligning with best practices,… more
- Amazon (New York, NY)
- …millions of customers? Do you love to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems ? If so, Amazon ... and fast-delivery options. The team operates full-stack-from auction mechanisms to customer -facing experiences-working closely with Amazon Stores to drive the growth… more
- Lumen (Albany, NY)
- …risks and issues and escalates to upper management as required *Develops customer required methodologies, procedures and systems to produce reports to ... address problems and deficiencies swiftly *Strategic planning and support for customer missions *Provides comprehensive program reviews to internal and external… more
- Fresenius Medical Center (Mineola, NY)
- …is responsible for the operational condition, maintenance, and repair of all water systems , medical equipment, and mechanical/electrical systems so as to ensure ... in the facility. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following… more
- Owens & Minor (White Plains, NY)
- …resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** Effectively ... issues to other teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay abreast of new technologies and… more
- Amazon (New York, NY)
- …desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing ... customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering packaged offerings, and delivering… more
- Mirabito Energy Products (Johnstown, NY)
- …the place you want to be. As part of our team you will provide expert customer service to our customers, ensuring their heating and cooling systems are running ... want to serve them for life! Our commitment to customer satisfaction and community involvement sets us apart as...Perform maintenance and basic repairs of heating and cooling systems , and related components. + Perform related plumbing, duct,… more