- Tompkins Community Bank (Batavia, NY)
- …conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated ... for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of skill and ability to… more
- MetLife (Oriskany, NY)
- …solicited by the customer . * Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer 's ... Job Title Customer Care Advocate Job Location Oriskany / Central...of Oriskany / Central NY Summary of Responsibilities Our Customer Care Advocates handle inbound customer service… more
- Carrier (East Syracuse, NY)
- …to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com ... and are looking for an opportunity to develop your customer service career, then we have a great opportunity...background in Residential and Commercial HVAC applications, products and systems , and the ability to read basic technical drawings… more
- Wolters Kluwer (Colonie, NY)
- …help save lives, improve the way we do business, build better judicial and regulatory systems . We help them get it right. **Who We Are: Wolters Kluwer: The world is ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... Customer Business Unit Directors, Global Program Managers, and Commercial...products from advanced medical devices, to highly engineered aviation systems , to next-generation hardware platform solutions for the Cloud.… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Highmark Health (Albany, NY)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...Ability to take direction and to navigate through multiple systems simultaneously. + Ability to maintain composure under stressful… more
- Amazon (Port Chester, NY)
- …be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong ... commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job...the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide… more
- Protective Industrial Products (Latham, NY)
- JOB TITLE Customer Experience Specialist DEPARTMENT Customer Experience LOCATION Latham, NY (HQ) COMPANY SUMMARY PIP Global Safety (PIP), a leader in global ... you can count on us to be there for you. JOB SUMMARY The Customer Experience Specialist (CXS-1) provides high-quality customer support and problem resolution… more
- Celestica (New York, NY)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... commercial and operational concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this role works directly… more