- Wolters Kluwer (White Plains, NY)
- …set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily in ... The Customer Success Associate ("CSA") - Account Manager is...clients to resolve any barriers to licensure and ensure customer satisfaction + Anticipate client needs and follow through… more
- Reynolds & Reynolds (Syracuse, NY)
- …to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.In this ... dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to...use the solution.When you are not physically at a customer site, you will support current customers, prepare for… more
- Cardinal Health (Albany, NY)
- **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer ... orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations is responsible for providing services to customers by… more
- TEKsystems (Rochester, NY)
- …transfers or inappropriate use of hold. + Accurately input data across multiple systems during customer interactions. + Navigate various databases to resolve ... Customer Service Representative - Full-Time Location: (Remote /...the Role We're looking for a dedicated and detail-oriented Customer Service Representative to join our team, full-time for… more
- Tompkins Community Bank (Batavia, NY)
- …Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, ... general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that… more
- Google (New York, NY)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with State Local Public Sector clients ... Experience in architecting and developing software or infrastructure for scalable, distributed systems . + Experience in data and information management as it relates… more
- CVS Health (Albany, NY)
- …Schedule: M-F between the hours of 8:00am to 5:00pm EST The role of the Customer Service Representative is to be customer -focused by putting people first during ... Create simplicity by effectively using knowledge of plans, products, procedures and systems to provide information and resolve issues, resulting in enhanced … more
- Rapid Response (Syracuse, NY)
- Customer Service Account Coordinator ($21/hour - 3rd Shift)...as well as faxes and emails from our queue system . You will triage those inquiries and help in ... in Syracuse, NY. Hours: Overnight Role Summary: As a Customer Service Account Coordinator within our Data Entry Department...providers we monitor for to help them protect their customer -s property and their families. Rapid Response Monitoring is… more
- Sharecare (Albany, NY)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and… more
- Sharecare (Albany, NY)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and… more