- Intuit (San Diego, CA)
- …customer and expert experiences. Has developed clear and compelling business cases that support prioritization of work and investments. + Customer Success & ... **Overview** Join the Intuit Customer Success team as a Principle Service Delivery...in our Expert Network, shaping best in class product support experiences for our high-value customers. Be at the… more
- IBM (San Jose, CA)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide technical … more
- Amazon (San Francisco, CA)
- …NSE, you will: - Serve as an expert on networking, fleet monitoring, and customer support practices. - Handle complex network issues, serving as the escalation ... networking issues to support T1, T2, and T3 Agents. - Visit customer and partner locations, diagnosing, repairing, and installing complex eero networks. - Be… more
- UKG (Sacramento, CA)
- …**About the Team:** We are looking for the next member of our outstanding customer support team! Technical Support Technicians are responsible for supporting ... UKG to our customers every day by providing amazing customer support + Build & strengthen ...+ Experience with tools like Salesforce, or similar ticketing systems **Preferred Qualifications::** + Excellent verbal and written communication… more
- Cardinal Health (Sacramento, CA)
- …+ Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems , controls, and work streams. + Demonstrates experience working collaboratively… more
- Amazon (Los Gatos, CA)
- … support to senior leadership. By bridging the gap between development, operations, and customer support , this role will be vital in ensuring the eero product ... Description At eero we pride ourselves in providing every customer a world class experience. Our mission is to...together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing… more
- Coinbase (Sacramento, CA)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...(GCST) organization, working at the intersection of product and support to transform the customer experience. *What… more
- Palo Alto Networks (Santa Clara, CA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- DoorDash (Sunnyvale, CA)
- … and are widely used across DoorDash. As DoorDash shifts its customer support into an AI-powered, automated system that delivers exceptional customer ... Manager with a strong platform mindset to lead the Support Platform team. The team's mission is to deliver...on building and scaling the product platform that fosters customer satisfaction and long-term engagement. Your leadership will ensure… more
- Coinbase (Sacramento, CA)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...2+ year of relevant experience in a financial services customer service or support role in a… more