- Cognizant (New York, NY)
- … requests from MDs Directors and Expats. Provided installation testing and on-demand support for IP Phones AV systems and conference calls. Configure iPads ... and disposal as directed by the business Answering to customer inquiries and providing support at Tech...of the latest technology used in Mac\Windows computers and systems . Excellent analytical and customer service skills… more
- Mount Sinai Health System (New York, NY)
- …identify opportunities for system improvements and user education 3. Provide direct customer service support to physician 4. Serve as a champion for change ... System hospitals and affiliated sites to provide on-site support and relationship management. , 261 - DTP Project...System is one of the largest academic medical systems in the New York metro area, with more… more
- Coinbase (Albany, NY)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or… more
- The Strong (Rochester, NY)
- …and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and ... rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently… more
- Sprinklr (New York, NY)
- …set up and configuration. (Cisco Meraki desirable) + Experience with end user customer support , possess strong technical knowledge of macOS; Windows, and other ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...leadership to constantly monitor and improve delivery of IT systems and support + Network hardware setup… more
- TEKsystems (Webster, NY)
- …Escalate complex issues to higher-level support or network administrators. + Document support requests and resolutions in the ticketing system . + Assist with ... DNS, DHCP). + Familiarity with Windows and macOS operating systems . + Strong verbal and written communication skills. +...mindset with a proactive attitude. Top Skills: + Desktop Support + Windows 10 + Troubleshooting + Customer… more
- Corning Incorporated (Corning, NY)
- …degree (preferred). + 1+ year Hardware Experience (beyond imaging/deployment). + 1+ year Customer Service / In-Person Support Experience. + Technical Focus. + ... and support for incoming service requests/incidents related to computer systems , software, hardware and infrastructure both in-person and remotely from a… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Manual And Automation Testerto support our customer , USPS and their Logistics Tech Services Group. This position is ... (L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation...Strong understanding of the complete life cycle of a system (SDLC) application and operating systems . +… more
- NYS Housing Trust Fund Corporation (Albany, NY)
- …case information for the purpose of making payments to program stakeholders. + Support system integrations and processes that allow for payment transactions in ... System Manager in their duties and provide technical support to ensure the efficient functioning of the ...base, perform SQL programming of application interfaces; develop and support database systems . + Maintain a variety… more
- Verint Systems, Inc. (Albany, NY)
- …other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential ... as needed. + Serves as a focal point for customer support issue escalation and maintains high...equivalent sales experience \#LI-BM1 MIN: $130k MAX: $150k Verint Systems Inc. is an equal opportunity employer and is… more
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