- Cengage Group (New York, NY)
- …presentations and digital demonstrations + Consults on implementation planning, training, and support needs and coordinates with Customer Success team to deliver ... coordinates with Customer Success organization to track usage + Shares customer feedback with internal partners to support continuous improvement efforts +… more
- Dow Jones (New York, NY)
- …comprehensive pricing strategies and optimization tactics to improve profitability across the customer portfolio + Provide clear guidance, support and change ... broad set of existing and new products, primarily in support of the B2B services. Additionally, you will be...of commercial strategies in the CRM and other internal systems . You will be based in our NYC office… more
- GE Vernova (NY)
- …Solar and Storage Solutions Control (BESS, Solar & Plant level) Systems * Support on-site starts up and integration of system controls. * Track overall ... This includes but it is not limited to AC system , DC system , Building, SCADA, and Plant...controls up to and including interfaces with the upper-level customer control systems . **Job Description** **Roles and… more
- M&T Bank (Amherst, NY)
- …Bank by providing an outstanding service experience for inbound and outbound customer servicing events related to Digital and Card exclusions and denied ... Reimbursement + Professional Development **What you'll do?** + Identify and/or address customer needs to incoming questions regarding Digital and Card exclusions. +… more
- Finexio (New York, NY)
- …plan, goals, and KPIs. + Collaborate with marketing and sales teams to support product launches and customer education efforts. Customer -Focused Development ... Finexio is growing rapidly, and we are building a world-class team to support our next phase of scale. Position Overview As Lead/Senior Product Management, you… more
- Publicis Groupe (New York, NY)
- …hypotheses, and deliver elegant, intuitive experiences. You'll also partner with sales, customer success, and marketing to support platform walkthroughs and ... user research and prototyping to interface design and demo support . You'll work side by side with product and...product marketing teams + Maintain and evolve our design system , ensuring consistency, usability, and governance across the product… more
- Stony Brook University (Stony Brook, NY)
- …Calendar. Strong customer service experience in a related customer -focused field (hospitality, education support ). **Preferred Qualifications:** Experience ... a library (academic or public). Experience with integrated library system or library services platform (like Sierra or Alma)....to queries about library services and provide basic reference support at service desk, on phone, and online. Full… more
- UNUM (Albany, NY)
- …As a Senior HRIS Analyst, you will implement, configure, maintain, and support software platforms for Corporate real estate systems (ServiceNow, Airtable, ... solutions that add value to the business. The ideal candidate will define and configure systems in support of business strategy and process. To be successful in… more
- MTA (New York, NY)
- …strategies + Ensure quality and review and guidance on tests of new systems and manage cybersecurity risks and remediation system testing, baseline, and ... with both internal and external threats to the MTA systems which can affect both safety of employees and...which can affect both safety of employees and customers, system integrity, and availability of operations. As part of… more
- Amazon (New York, NY)
- …customer to grow by providing tailored service, unmatched technology, and consistent support . We dive deep to understand each customer 's unique challenges, ... software development, open-source software tools, infrastructure management, migrations, etc.) * Support the wider AWS customer base with specialized workshops… more