- Compass Group, North America (New York, NY)
- …in every way during their visit. RESPONSIBLITIES: Provide high-level internal and external customer support Greet employees and visitors with a smile and ... basic office technology. Interface with vendors (catering, AV, etc.) to provide seamless customer support Respond to inquiries and anticipate customer needs.… more
- Autodesk (Albany, NY)
- …for users of InfoWorks ICM, XPSWMM, and InfoDrainage. Reporting to a Technical Support Manager, you will resolve customer issues reported to us by ... requests through multiple channels following documented processes + Document support interactions in a company-wide case management system...team to find solutions + Manage personal backlog of support requests + Manage customer and partner… more
- Google (New York, NY)
- …sets, data modeling, and reporting. + Experience in improving and scaling customer support delivery through process optimization, technology, and operational ... to measure the impact of initiatives and drive continuous improvement in customer support delivery and operational efficiency. + Drive operational excellence… more
- Saint-Gobain (Hoosick Falls, NY)
- …Leaders to execute schedules and ensure schedule compliance. + Work closely with customer support to ensure correct interpretation of customer requirements. ... create schedules. + Release materials requirements to suppliers in support of schedules. + Adjust plant and supplier schedules...schedules as necessary due to shifts in demand or customer requirements. + Conducts capacity analyses by specific work… more
- Cardinal Health (Albany, NY)
- …sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to...diploma or GED preferred + Basic computer knowledge, Microsoft systems + Strong communication/ customer service skills +… more
- Ricoh Americas Corporation (New York, NY)
- … customer print files on various substrates. + Create printed samples to support sales calls, customer events, and training initiatives. + Assist with ... **National Production Print Support Consultant** **Position Profile** The Production Print ...As a technical subject matter expert, this role assesses customer needs, ensures satisfaction during and after implementation, and… more
- CTG (Corning, NY)
- …and support for incoming service requests/incidents related to computer systems , software, hardware, and infrastructure both in-person and remotely at a ... customer experience. **Requirements** * Provide desktop and laptop support including imaging, deployment, troubleshooting, and repair * Administer Active… more
- Generac Power Systems (Bohemia, NY)
- …opportunity information in CRM/ERP + Manages information to key internal personnel from customer systems . + Works with clients to develop programs and ... **We are Energy Systems , the leader in industrial power solution sales,...territory sales objectives. This role acts as the primary customer contact and territory owner; building and managing relationships,… more
- CompuCom (New York, NY)
- …+ Performing advanced exchange of like for hardware. + Sound understanding of customer support , operations, and processes. + Able to communicate effectively both ... Compucom Systems , Inc. provides end-to-end IT managed services to...our team. Our Field Technicians will be assigned to support a designated customer within a specified… more
- The Hertz Corporation (Albany, NY)
- …high-quality app features on time and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer pain points and ... mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that… more
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