• Applications Support Specialist - TS/SCI…

    General Dynamics Information Technology (Chantilly, VA)
    …: Top Secret/SCI with Polygraph + **Desired skills & qualifications:** + Experience with customer support systems , like Remedy or ServiceNow + Experience ... and suggest possible improvements on procedures. + Assist in creating/maintaining system support documentation, such as 'Frequently Asked Questions' (FAQs)… more
    General Dynamics Information Technology (09/19/25)
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  • Senior Support Operations (Data Platforms,…

    Capital One (Richmond, VA)
    …ServiceNow, IT Systems Infrastructure) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for ... providing technology support operations including,...management, and business controls. This position will require excellent customer service and quick decision making skills to identify… more
    Capital One (10/01/25)
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  • Accounts Receivable, Customer Service…

    Cardinal Health (Richmond, VA)
    …+ Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems , controls, and work streams. + Demonstrates experience working collaboratively… more
    Cardinal Health (09/05/25)
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  • Design Support Engineer

    Lumen (Richmond, VA)
    … customer experiences, and potential enhancements to products and services. + ** Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... systems . Ensure integrations align with governance standards and support real-time and batch processing for AI-driven insights and automation workflows… more
    Lumen (10/01/25)
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  • Cloud Support Engineer

    InMotion Hosting (Virginia Beach, VA)
    …Profit Sharing twice yearly What We're Looking For: + 3+ years of experience in customer support and system administration. + Expert-level knowledge of Linux ... for new customers, including provisioning, customization, and training. + Provide technical support and troubleshooting to resolve customer issues with a focus… more
    InMotion Hosting (09/05/25)
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  • Head of Support Services

    EDB (Richmond, VA)
    …Support Platform Expertise:** + Drive optimization and utilization of EDB's core customer support platform + Ensure the organization leverages best practices ... a visionary leader and change-agent who can drive transformative initiatives to position the support organization as a key driver of customer value. The Sr.… more
    EDB (08/28/25)
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  • Real-Time Support Engineer

    EchoStar (Christiansburg, VA)
    …issues beyond the scope of this role by collaborating with other teams like our Customer Support Agents, Incident support teams, engineers, and developers + ... Identify and create tickets in ServiceNow to escalate customer issues requiring Tier 3 service support ...basic scripting **Technical Requirements:** + Domain expertise in Wireless Systems , networks and devices + Proficiency in using diagnostic… more
    EchoStar (09/08/25)
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  • Manager, Support Account Services…

    ServiceNow, Inc. (Vienna, VA)
    …skills. + Support and inspire the team to deliver an incredible customer support experience. + Refine Support Account Management interactions and ... hoc and scheduled deliverables. + Previous experience working in an Enterprise Customer Support and/or Service Delivery Management organization. JV20 For… more
    ServiceNow, Inc. (09/27/25)
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  • Head of Social Media Support - Remote in US

    Coinbase (Richmond, VA)
    …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...(GCST) organization, working at the intersection of product and support to transform the customer experience. *What… more
    Coinbase (10/01/25)
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  • Healthcare Customer Service Representative…

    Teleperformance USA (VA)
    **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... systems and have general knowledge of Windows-based systems .** + ** Customer service and/or sales experience...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
    Teleperformance USA (10/03/25)
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