- Amazon (Arlington, VA)
- …customers and businesses? As a Manager, Customer Success Management on the Household Essentials team , you will lead a team of Customer Success ... customer and vendor experience. You will guide your team in their work with vendors using data, processes,...responsible for all business and operational objectives of your Customer Success Management team . You'll drive the… more
- Microsoft Corporation (Reston, VA)
- …for a **Principal Customer Experience Program Manager** in the Cloud+AI Silver Team . This team is responsible for customer deployments within the ... updates, and adapt plans to changing goals. Works with team to provide technical expertise to customer ...at external events to establish Microsoft as an industry leader , providing scenario and/or strategy examples based on industry… more
- Trellix (Richmond, VA)
- …role on the Customer Advocacy team , reporting into the Customer Advocacy Leader , and partnering closely with product marketing, product management, ... is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to...advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations… more
- Cardinal Health (Richmond, VA)
- …included in an order. This position specializes in new patient care on the customer service team . **_Responsibilities_** + Processes routine customer orders ... PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer...according to established demand plans, schedules and lead times using SAP and other internal systems. Enters… more
- Michaels (Suffolk, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the ... Store - VA BCH-SUFFOLK, VA Deliver a customer centric shopping experience by managing and delivering...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Capital One (Mclean, VA)
- …One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team , which is responsible for managing the enterprise system ... Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented an exciting opportunity to usher in leading edge,… more
- Tractor Supply Company (Chesapeake, VA)
- …with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for ... Solutions. + Ask to Add Value & Appreciate the Customer . + The Team Leader ...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- The Hertz Corporation (Richmond, VA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating… more
- Amazon (Arlington, VA)
- …of delivering results in a fast-paced, highly ambiguous work environment About the team Customer Experience and Business Trends (CXBT) is an organization made ... experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As...and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large… more
- The Hertz Corporation (Norfolk, VA)
- …using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer ... assistance as needed. + Drive continuous improvement by communicating customer feedback to team and engaging in...continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational… more