- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing areas for ... IT Service Desk Technician - Day Shift - Sunday and Monday...Help Desk telephone calls, E-mails and other forms of customer contact received during shift in a prompt, courteous… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their ... and contributing to a positive end-user experience. Reporting directly to the Client Support Manager, the Client Support Analyst works closely with… more
- Oracle (Albany, NY)
- … customer nominations, story building and reference programs in partnership with customer advocacy teams. + Support executive keynotes, AI World/AI World Tour ... sales. This role requires deep collaboration across Product Management, Campaigns, Sales, Analyst Relations, and Field Marketing to ensure Oracle's story is clear,… more
- Capital One (Albany, NY)
- …offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment ... BAs. You will also work cross functionally with our partner teams, including: Tech , Design, Marketing, Risk, Legal, and partners across Premium to bring our… more
- City of New York (New York, NY)
- …barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our ... people to run for office by relying on the support of other regular people, not just wealthy donors...will be responsible for creating the overall roadmap for tech modernization and process improvements; prioritize tech … more
- Norstella (Albany, NY)
- …teams. + Support backlog management and feature prioritization based on customer value, product strategy, and business goals. + Provide clear communication to ... teams, designers, and senior product leadership. You will translate customer insights, usage data, and market trends into well-defined...role (eg, Product Owner, Business Analyst , Data Analyst ), preferably at a life science or health- tech… more
- Oracle (Albany, NY)
- …of the Customer Success Services organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an ... of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice...to 50% of the time. **Responsibilities** As Lead Techno-Functional Analyst for Oracle SCM Cloud, you will be the… more
- JPMorgan Chase (New York, NY)
- …business cases, and OKRs with finance partners and product leaders. Conduct customer analysis to address needs. Set work intent, prioritize the backlog, and ... team outputs. Collaborate with cross- functional teams for alignment. Partner with tech , design, and data teams to validate ideas, ensuring feasibility and alignment… more
- Capital One (New York, NY)
- …Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as ... of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes...will lead problem solving processes in partnership with product, tech and business leaders across ECP and Capital One… more
- MongoDB (New York, NY)
- …requires close collaboration with multiple teams internally including Social Media, Customer Marketing, Product Marketing, Field Marketing, Analyst Relations, ... media. This person will have a strong background in tech PR, exceptional communication and writing skills, and a...to deliver a measurable impact to the business, drive customer adoption of MongoDB products, and exceed corporate global… more