- HSBC (Buffalo, NY)
- …our communities and the planet we all share. The Lead Analyst Customer Information Management holds a technical /business analyst position on the ... Expert for Regulatory Card Data and Process for Risk and Finance. As our Lead Analyst Customer Information Management you will: + Process and Data Steward for… more
- Qualtrics (New York, NY)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Analyst , Technical Success Manager** **Why We Have This Role** The Customer ... are a TSM applying from outside the Goods & Services CU** At Qualtrics, we create software the world's...build programs that drive adoption and value for the customer . Technical Success Managers work in a… more
- MUFG (New York, NY)
- …the data product portfolio for Customer & Compliance domains. As a Lead Data Analyst , you will play a crucial role in executing our data strategy to design and ... implement new data products & services while supporting the current state. The candidate must...state. The candidate must have a strong functional and technical understanding of banking products and data that feed… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst...to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep systems * ... ** Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- UHS (Binghamton, NY)
- …of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to ... IT service management tools within the application. The ITSM Analyst ensures business value by collaborating with business owners, stakeholders, and customers.… more
- CAI (Albany, NY)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Technical Production Support Analyst , you will be responsible for providing ... banking platforms. **Job Description** We are seeking a dedicated ** Technical Production Support Analyst ** to join our...comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- Santander US (New York, NY)
- Technical Business Analyst (Leveraged Finance) Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... financial services industry. We believe that our employees are our...with system requirements, business objectives, security standards and other technical requirements. + Run the Bank: Tracks and supports… more
- Northwell Health (Lake Success, NY)
- …financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users. + Analyzes and ... clearly and timely with customers and end users. + Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external… more