- Rochester Institute of Technology (Rochester, NY)
- …for multiple departments, the Service Center Analyst will provide best-in-class service with a high degree of customer satisfaction for technical and ... requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via multiple… more
- New York State Civil Service (Albany, NY)
- …training and guidance to employees.* Able to assess multiple competing priorities.* Strong customer service skills* Able to analyze data and identify and resolve ... NY HELP Yes Agency State Comptroller, Office of the Title Payroll Analyst 1 (SG-18) (NY HELPS), Payroll Analyst Trainee 2 (Equated to SG 16)(NY HELPS), Payroll … more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer ...in customer experience, customer support, customer care, or other service related analytics… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. SUMMARY : The Financial Analyst ... Financial Analyst I, II, and III Job ID: 12314...be able to convey information both in a precise technical manner and in a concise, understandable manner. +… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Hudson for an environment that fosters teamwork, safety awareness and impeccable customer service . We are committed to educational development, employee ... Program + Paid Holidays and Vacation **What is a Cybersecurity Operations Analyst ?** We are seeking a diligent Cybersecurity Operations Analyst (CSOC… more
- M&T Bank (Amherst, NY)
- …working with systems, testing logic, and building custom solutions? Join our Treasury Management Services team as a Lockbox Analyst , where you'll play a critical ... collecting and processing mailed-in checks and payment data. As a Lockbox Analyst , you'll be responsible for designing and implementing custom configurations for… more
- City of New York (New York, NY)
- …identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to user resources ... Service Desk unit is part of the central services group at MOCS. The team is both responsible...task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- Immediate Mailing Services (Liverpool, NY)
- Cybersecurity & Support Analyst Department: Information Technology Reports to: Director of Network Infrastructure & Support Location: Syracuse, NY Full-Time: A ... employee's unique value. Position Summary The IT Cybersecurity & Support Analyst will provide first-level cybersecurity monitoring and response while also serving… more
- MTA (New York, NY)
- …and reporting to more junior analysts to resolve immediate security threats and/or customer needs. + Provides technical leadership to project teams in their ... Cybersecurity Analyst Critical Assets & Incident Response CERT Levels...Customer Focus Communicates Effectively Fundamental Awareness Tech Savvy Technical Skills Level 4 + Bachelor's Degree and minimum… more
- Catholic Health Services (Melville, NY)
- …skills, including public speaking and instructional design. Excellent interpersonal and customer service skills. Strong organizational, time management, and ... is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees,...acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across… more