- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + ... a team of Federal Network Support Engineers to provide technical infrastructure and software services support for...team productivity to ensure maximum output with a high Customer Satisfaction rating. + Gather, analyze, and share performance… more
- Merck (Richmond, VA)
- …of customer -facing roles, including that of the Field Sales Representative and Key Account Manager, this individual will partner closely with internal ... **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist...stakeholders across business and technical teams, as well as external providers to evolve… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience ... Federal Network Support Engineer to provide foundational technical infrastructure and software services support...attention to detail and commitment to documentation standards + Customer service orientation with ability to manage… more
- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... secure data removal practices aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the ability to train and… more
- Ryder System (Richmond, VA)
- …as AI-powered labor management systems, predictive forecasting tools, and self- service Power BI dashboards-leveraging data engineering, AI/ML, and visualization ... needs into production-ready features. Key responsibilities include owning the technical roadmap for core products, integrating validated prototypes into scalable… more
- Koniag Government Services (Arlington, VA)
- **Koniag Operations Services ,** a Koniag Government Services company, is looking for a highly qualified, experienced and self-motivated individual to perform the ... on schedule, to the company's quality standards and to the customer 's satisfaction. Responsibilities are typically, client coordination, safety compliance, project… more
- TekSynap (Arlington, VA)
- …troubleshooting. + Experience with various desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation ... teams in the performance of bulk MACDs. + Lead technical Support and setup during special events such as...in the performance of onsite Support activities, where excellent customer service and professional expertise are required.… more
- Towne Park (Vienna, VA)
- …the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates ... rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...of general business practices including accounting, human resources and customer service + Must be able to… more
- Truist (Richmond, VA)
- …Team" mentality 8. Strong understanding of Telecom billing, auditing, and Customer Service Record (CSR) interpretation 9. Understanding/utilization of ServiceNow ... (United States of America) **Please review the following job description:** Service Delivery of Voice/VoIP/Mobility Telecom services from multiple strategic… more
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