- TekSynap (Arlington, VA)
- …and implement corrective actions as necessary. + Collaborate with stakeholders to address customer feedback and resolve issues related to service quality or ... **RESPONSIBILITIES** + Provide circuit restoration, fault isolation, and status reporting services in accordance with DISAC policies and procedures. + Conduct… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the ... maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. + Has a… more
- V2X (Reston, VA)
- …environments, and the operational advantage of 24/7 reach back support to technical SMEs, engineers, maintenance technicians, and operators on our other programs. A ... O&M/S program, on which we have 25 years of service supporting several vessels which today includes the United...Towed Array Sensory System (SURTASS) operations at sea. SURTASS Technical Advisors will be on a rotational deployment schedule… more
- CACI International (Chantilly, VA)
- …for our core on-premises technology infrastructure. This is a highly visible, customer -facing role blending deep technical expertise with advanced project ... SCRUM Technical Project Manager Job Category: Information Technology Time...ServiceNow or Remedy for Agile project tracking and IT Service Management (ITSM). * Excellent communication and presentation skills,… more
- Concentrix (Richmond, VA)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service Rep - Tax (Seasonal,...retrieve information in databases + Offer additional products and/or services + Deliver expert customer experiences with… more
- Concentrix (Richmond, VA)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service Rep - Tax (Seasonal,...customer 's preferred language + Help customers resolve basic technical issues + Track, document, and retrieve information in… more
- Koniag Government Services (Vienna, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...users for issue resolution. + Escalating issues to the customer that require more advanced technical knowledge.… more
- V2X (Virginia Beach, VA)
- …and orally. + Ability to train, lead projects, direct employees. + Customer service oriented, detail focused, pro-active behavior, multi-task capability. + ... home base and assist the PMA-281 Help Desk with customer support. + As an intern, you will not...will train to act as the primary Fleet Support Representative for all afloat Naval Mission Planning Systems, supporting… more
- CACI International (Sterling, VA)
- Technical Lead-Network Architect Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... Architect to lead the design, development, and evolution of the customer 's network infrastructure. This senior-level position will be responsible for defining… more
- IQVIA (Richmond, VA)
- …a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers ... and be part of shaping a healthier future with us. The **Inside Optimization Representative ** will educate and inform end-users of safe and effective use of products… more