- Palo Alto Networks (Plano, TX)
- …Experience** + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations ... + Previous experience in a customer -facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of Kubernetes, GCP,… more
- Palo Alto Networks (Plano, TX)
- …skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations Engineer ... the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Caterpillar, Inc. (Irving, TX)
- …world, so we can all enjoy living in it. Caterpillar Inc. seeks Senior Digital Technical Support Engineer at its facility located at 5205 NO'Connor ... in this position should apply via www.caterpillar.com/careers , search **[Senior Digital Technical Support Engineer / Reference # -** **R0000311679**… more
- Broadcom (Plano, TX)
- …Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear ... apply.** **Job Description:** **Summary** **This position is responsible for providing technical support for complex issues involving Mainframe Storage… more
- Applied Materials (Dallas, TX)
- …leading global company. Visit our Careers website to learn more about careers at Applied. ** Technical Support Engineer (TSE)** TSEs provide technical ... support FSO repair activities through escalation closure. + Support multiple technical escalations, resolve with focus...early in the product life cycle, and at key customer sites + Support BU DFx (Design… more
- Futurex (Bulverde, TX)
- …with a passion for technology and an interest in business to join our team as a Technical Support Engineer for our 2nd shift from 4:00 pm - 12:00 am ... in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations...worldwide. RESPONSIBILITIES INCLUDE: + Provide ongoing technical support and guidance to Futurex's global customer … more
- Palo Alto Networks (Plano, TX)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more