- RiseBoro Homecare Inc. (Brooklyn, NY)
- …IT operations + Troubleshoot, analyze, resolve, and accurately documents various technical problems and resolutions (ie software, hardware and company specific ... and upgrades + Apply analytical skills in order to solve complex technical problems and recommend alternatives + Establish and maintain effective working… more
- SAP (New York, NY)
- …senior stakeholders, align SAP's Finance, BRIM and CPQ offerings with complex customer business and technology needs, and deliver measurable outcomes, including net ... bookings, demand growth, renewals, and long-term customer relationships. This role is essential to advancing SAP's strategic objectives and reinforcing our… more
- MRC Global (Horseheads, NY)
- … customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to ... essential duties with or without reasonable accommodation. + Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global… more
- Cardinal Health (Albany, NY)
- …receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members ** TRAINING AND WORK ... for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral...complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to… more
- Cardinal Health (Albany, NY)
- …helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and ... and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems… more
- M&T Bank (Buffalo, NY)
- …**Primary Responsibilities:** + Contribute to the innovation of and ensure customer centricity for professional development delivery, retail training , and ... the voice of the customer in the design and development of new training and programs. + Assist in data collection, reporting, and analysis. + Manage and maintain… more
- S&P Global (New York, NY)
- …**The Team:** Service Management is a global team responsible for providing technical application support and cloud infrastructure management for the Markets Group ... a highly collaborative environment, working closely with both internal stakeholders and our customer base. Our team embraces a sharing and learning culture, with a… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience with ... Provides ongoing technical support and maintenance of production and development...our commitment to these fundamental policies. All recruiting, hiring, training , and promoting for all job classifications is done… more
- Zoom (New York, NY)
- …with product/services training ; demo and sales guides; learning and training materials + Experience utilizing Customer Relationship Management (CRM) tool ... team passionately engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding Zoom's global… more
- Cardinal Health (Albany, NY)
- …the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture. ... optimize and support the entire field sales organization (includes: customer contract implementation, contract compliance, strategic field sales resource deployment,… more