- Highmark Health (Springfield, IL)
- …complex hybrid ecosystem: We are not a skunkworks team just trying out new technology and you will make our implementations with dbt, airflow, kafka, and iceberg ... of our rapid modernization but will insistently keep a business and customer first mentality. The right leader understands the efficiencies and innovations needed… more
- MongoDB (Chicago, IL)
- …and responsibility to assist in our most complex performance related proof-of-concept customer engagements. It will also work cross functionally with our product, ... software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and… more
- NTT America, Inc. (Vernon Hills, IL)
- …project mitigation plans for yellow or red deliverables. * Conduct Customer Governance meetings. * Manage Outage/Escalation/Missed SLA incidents. * Implement and ... & Relationship: * Collaborate with Client Executives to develop customer relationships and manage risks. * Excel in ...to senior stakeholders. * Act as a strategic delivery advisor to the executive leadership team. * Manage Sales… more
- Rubrik (Springfield, IL)
- …to customer 's technical staff and senior management. + Serves as a trusted technology advisor to customers and serves as an internal resource on technical ... Sales Teams in the Region to help them build technology solutions for our customers and prospective customers. +...Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection… more
- TekSynap (IL)
- …with the Government Contracting Officer (KO), task order-level managers, and customer representatives. + Oversee the overall management of specific task orders, ... solutions and schedule adherence. + Act as a Technical Expert and Advisor in IT and Telecommunications Engineering Design and Implementation. + Provide specialized… more
- Red Hat (Springfield, IL)
- …middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a ... on day one, but your ability to learn new technology quickly will be essential. This is a remote...designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk. + Maintain a… more
- Oracle (Springfield, IL)
- **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to join our mission-driven organization. In this role, you will lead ... support activities and deliver exception customer experience across Oracle Health solutions. The ideal candidate will have expertise in managing enterprise support… more
- Palo Alto Networks (Chicago, IL)
- …post-sales success. The Channel Systems Engineer will act as a trusted advisor , driving growth by fostering strong relationships with channel partners and ensuring ... design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best...pre-sales engineering, or a similar technical role within the technology industry + Skilled in at least one of… more
- Emerson (Rockford, IL)
- … advisor and partner to our customers success. **Responsibilities:** ** Customer Relationship Management:** + Cultivate and maintain positive relationships with ... and defense accounts at both the engineering and leadership levels. + Understand customer 's needs, challenges, and goals to provide tailored solutions and ensure … more
- NTT America, Inc. (Chicago, IL)
- …and Business Process as a Service Specialty Sellers for our Agentic AI** Customer Service business. Successful candidates will be domain subject matter experts in ... able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive… more