- Citigroup (Irving, TX)
- …of the Role:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- JPMorgan Chase (Plano, TX)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and… more
- Citigroup (San Antonio, TX)
- …non-licensed associates, internal partners, and clients. They handle escalated customer inquiries and ensures client requests/problem resolution is handled promptly ... to resolve client requests promptly and achieve excellent internal and external customer service. + Documents, tracks, and monitors items escalated to them to… more
- Citigroup (Irving, TX)
- …of the Role** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- MUFG (Irving, TX)
- …bank lines of business as appropriate. Establish and maintain superior customer service protocols with internal business partners. Provide governance and oversight ... develop strategies and implement plans to address new and emerging product, customer and transaction risks based upon this analysis. _Additional duties as assigned… more
- PagerDuty (Austin, TX)
- …a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and ... learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and… more
- MUFG (Irving, TX)
- …Crimes program - + Develop mathematical or statistical theory/models to interpret customer KYC data and historical transaction data to group customers and ... relevant data and data sets to be used for customer segmentation and tuning initiatives. + Support in the...+ Ability to code using R or Python for customer segmentation and data analytics. + Ability to solve… more
- Citigroup (Irving, TX)
- **About Citi** **:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- MUFG (Irving, TX)
- …and analysis completed and documented by other Specialists via Know Your Customer forms or within various databases. Ensure ongoing reviews of assigned portfolio ... clients, requiring a level of experience needed to effectively interact with customer relationships. Assist management in mentoring, coaching, training; acting as a… more
- JPMorgan Chase (Plano, TX)
- …topics and issues impacting the business, including advocacy, disputes, fraud/risk, customer benefits and enhancements, merchant and network offerings, network rules ... qualifications, interchange, plastics, branding, new products and services, manage customer experience - sweepstakes, marketing calendars, escalations and other… more