- Amazon (Austin, TX)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... solutions to solve real-world issues that will transform our customers ' experiences in ways we can't even image yet....in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
- The Raymond Corporation (Abilene, TX)
- … Purchase Order Coordinator at Malin is responsible for obtaining, tracking, and validating customer purchase orders for all Field Service work orders that are ... for a PO required customer account. This role works closely with our customers and internal departments to resolve discrepancies, track PO status, and support a… more
- CARMAX (San Antonio, TX)
- …general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, ... voice and empathy throughout the entire customer interaction. ♦ Assist Customer Advisors/ Service Consultants with customers when needed. ♦ Answer basic … more
- Academy Sports + Outdoors (Katy, TX)
- …diploma or equivalent required Work Experiences: + * 6+ months experience in a customer service -related role required + * Experience in an Omni Channel Contact ... independently and within a team setting + Knowledge of customer service principles and best practices +...and provide resolutions by using available resources + Provide customers with product and service information +… more
- Siemens (Houston, TX)
- …pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, ... that improve people's lives.Transform the everyday with us! The Service Senior Sales Executive is committed to supporting our...services, and your expertise and regular interaction with the customers will help them optimize and facilitate a safe,… more
- ServiceNow, Inc. (Addison, TX)
- …expert in the ServiceNow Expert Services Team (https://www.servicenow.com/services/expert-services.html) on customer engagement teams - consulting with customers ... improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders + Lead customers in their efforts… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + This position is part of the Customer Advocacy Team within the Customer Experience Organization. + You'll combine your ... knowledge of customer - and employee-facing technology and processes, strong analytical skills, influential talent, relentless determination, and customer -centric… more
- ServiceNow, Inc. (Austin, TX)
- …value methodology and engage in regular (at least quarterly) value review with customers + Understand customer strategic goals and contribute to customer ... a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers , including 85% of the Fortune 500(R). Our intelligent cloud-based platform… more
- Coinbase (Austin, TX)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused… more
- Amazon (Austin, TX)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... software to solve real-world challenges that will transform our customers ' experiences in ways we can't even image yet....in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more