- Palo Alto Networks (Santa Clara, CA)
- …**Your Career** We are seeking a visionary and hands-on Director, GTM and CX to lead the strategic direction and architectural design of our Go-To-Market (GTM) ... and CX Products, with a strong emphasis on a process/data...record in leveraging data and applications across Marketing, Sales, CX , and Support. You will be instrumental in reimagining… more
- Zoom (Santa Barbara, CA)
- …We are seeking a senior leader to Develop and implement comprehensive CX solution offerings across various industry verticals, Geos and market segments.. This ... the full potential of virtual collaboration. Responsibilities + Design end-to-end CX solutions for specific verticals (eg, healthcare, BPOs, financial services,… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and value ... and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager, you will play a critical role in shaping and… more
- Cisco (San Jose, CA)
- CX Security - AI Security Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1446058) + Location:Offsite, San Jose, California, US + Alternate ... applications are received. **Meet the team** We are Cisco's Customer Experience ( CX ) organization, one of the company's fastest-growing and most innovative teams,… more
- Coinbase (Sacramento, CA)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager to ... be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, scalable and efficient… more
- Amazon (San Francisco, CA)
- …fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first ... team, you will be looked upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues. As an NSE, you will: -… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and… more
- Zoom (San Jose, CA)
- What you can expect We are looking for a Senior CX Operations Manager with focus on Renewals Operations to drive forecast accuracy, operational excellence, and ... scalable processes across the post-sales lifecycle. While the primary remit is within Renewals, this role will also support strategic initiatives and analytics for our Customer Success organization. About the Team The Zoom Customer Success and Renewals team… more
- Zoom (Sacramento, CA)
- …Manger to form a team of Account Executives purely focused on the Customer Experience ( CX ) space. This role is pivotal in driving the success of our contact center ... platform by focusing on greenfield opportunities, which involve developing new business areas and expanding our market presence. The role will specifically target accounts with more than 250+ contact center agents. About the Team The Zoom sales team is a… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... Hollywood business, improving the entire guest digital journey inside and outside of the Park. This role is constantly looking forward with partners across Universal Destinations and Experiences to identify, solution and deliver improved guest experiences in… more