- Amazon (Sunnyvale, CA)
- …Manager to shape how thousands of builders create engaging shopper-facing CX . You will establish partnerships with leaders across organizations to understand ... their headwinds and requirements while identifying opportunities to leverage our central products to accelerate our partners. You will navigate complex tradeoffs to progress to our north-star vision while delivering value to customers along the way. You will… more
- Gilead Sciences, Inc. (Foster City, CA)
- …across channels + Adoption of personalized content strategies + Effectiveness of CX journey mapping and pain point resolution + Cross-functional alignment and ... stakeholder satisfaction The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual… more
- Wondr Health (Sacramento, CA)
- …initiatives rolled out in the program. . Partner cross-functionally with Product, CX , Creative, and Data teams to design and deliver engagement initiatives. . ... Identify engagement trends, gaps, and opportunities using participant behavior and performance data. . Deliver high quality work, business metrics on the performance of engagement initiatives. **KNOWLEDGE, SKILLS, AND ABILITIES:** . Experience with growth… more
- Oracle (Sacramento, CA)
- …global rollouts (multi-region, multi-currency, multi-language) + Exposure to Oracle Cloud CX (Sales, Subscription Management), Oracle ERP/SCM, or other Oracle Cloud ... modules + Knowledge of partner/channel quoting models + Familiarity with product configuration in manufacturing / engineering / constraints-based industries + Experience in Agile/Scrum development methodologies + Certification in Oracle CPQ or related Oracle… more
- Oracle (Sacramento, CA)
- …developing or extending Oracle Fusion SaaS applications (ERP, HCM, SCM, or CX ). * Strong working knowledge of Oracle Integration Cloud (OIC), Visual Builder ... (VB), Application Composer, and BI Publisher. * Demonstrated ability to work within secure federal environments and comply with DoD IT/security controls. * Proficiency in REST/SOAP web services, Groovy scripting, JavaScript, and SQL. * Familiarity with Agile… more
- Cisco (Milpitas, CA)
- …like MCP and A2A. + Strong collaboration skills across engineering, design, CX , sales, partners, and executive forums. **Preferred Qualifications** + 2+ years ... building technical AI products such as MLOps, Evaluation Frameworks, Training/Fine-tuning Pipelines, Retrieval Augmented Generation. + 1+ year hands-on experience working with foundation models and their applications. + Deep understanding of the Gen AI… more
- Amazon (San Francisco, CA)
- …gaming, social media, or live streaming platforms + Experience with customer experience ( CX ) and creator tools (CT) teams **Perks** + Medical, Dental, Vision & ... Disability Insurance + 401(k) + Maternity & Parental Leave + Flexible PTO + Amazon Employee Discount _Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records._ _Pursuant to… more
- BD (Becton, Dickinson and Company) (Los Angeles, CA)
- …and service follow-up calls in support of BD Customer Experience (# CX ) initiatives. + Utilizing troubleshooting techniques and analytical thinking skills to ... diagnose hardware/software issues, determine corrective action, and complete system repair. + Upgrading systems to enable compatible software on all computers. + Ability to work independently, diagnosing and solving with schematics, diagrams, service manuals,… more
- Amazon (San Francisco, CA)
- …About the team The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to ... solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized… more
- Amazon (Irvine, CA)
- …gaming, social media, or live streaming platforms - Experience with customer experience ( CX ) and creator tools (CT) teams Twitch is an equal opportunity employer and ... does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff;… more