- US Tech Solutions (San Francisco, CA)
- …9 months contract** **Job Description:** + We are seeking an experienced CX Insights Researcher with a strong background in consumer research across retail-both ... in-store and online-to support the Go-to-Market Insights function within the Platforms & Devices Strategy & Operations team. This role partners closely with Global Brand, Marketing, Creative, Channel, and Regional Insights teams to deliver audience, cultural,… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer… more
- Coinbase (Sacramento, CA)
- …of their tests. * *Test Environment Stability:* Collaborate with platform, infrastructure, CX , consumer, and SRE teams to ensure that test environments are stable, ... scalable, and accurately reflect production conditions. * *Technology Exploration:* Research and evaluate emerging testing technologies (web, mobile, AI/ML, backend) and integrate them into our ecosystem where appropriate. *What We're Looking For:* *… more
- PNC (Temecula, CA)
- …**Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision Making, People Management, Proactive Behavior, ... Results-Oriented **Competencies** Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management **Work Experience** Roles at this level typically do not require a university / college degree, but do… more
- DoorDash (San Francisco, CA)
- …with Workforce Planning, Operations, Access Command Center, Vendor Partners, and CX Tools teams to ensure seamless integration and support. + Collaborate ... with DoorDash Data and Integration teams, as well as Assembled or other workforce management product partners, to define feature requirements, influence product roadmaps, and support future RFPs, tool evaluations, and implementations. + Identify, assess, and… more
- Coinbase (Sacramento, CA)
- …services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, ... with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. * *Role *- You will be building applications that will enable Coinbase Customer Agents and other users to… more
- ENFRA (San Francisco, CA)
- …project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally, ... the BSA II will collaborate with the entire project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. **Responsibilities** + Perform… more
- ENFRA (San Francisco, CA)
- …and project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. . ... Additionally, the BSS II will collaborate with project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. **Responsibilities** * Perform… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive… more