- Logitech (San Jose, CA)
- …and other factors that influence strong marketing plans and campaigns. + UX/ CX experience Compensation: This position offers an annual base salary typically between ... $ 133,000 and $ 200,000.In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills. Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... resolving customer technical issues arising from Customers' networking (routing, switching, security) software with a focus on SONiC Network Operating System (NOS) related issues. The role is a hands-on technical role. The successful candidate will be an… more
- Intuit (San Diego, CA)
- …Drive the next evolution of differentiated experience in partnership with our CX leaders to enable growth and prioritize high-ARR and multi-entity customers. ... **Customer and CSM Experience & Advocacy** + Champion a customer and CSM experience focused environment drive the Expert Network delivery teams and work with internal partners to deliver experiences that build relationships with our customers, resolve customer… more
- Newegg Inc. (Diamond Bar, CA)
- …to ensure systems meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and ... optimize menu logic to improve self-service resolution rates. + Manage multiple projects and competing deadlines to minimize operational impact and maintain service continuity. + Facilitates user group meetings, feedback sessions, software demonstrations, and… more
- US Tech Solutions (Mountain View, CA)
- **Job Description:** + The Customer Experience ( CX ) team in Devices & Services Marketing has a simple goal: to deliver great omni-channel customer experiences ... anytime, and anywhere. + We want to inspire new consumers to become client's customers and turn existing customers into customers for life. **Responsibilities:** + In this role, you will successfully develop and test security solutions for Client's hardware… more
- ENFRA (Los Angeles, CA)
- …activities.The role provides technical authority in all phases of the commissioning ( Cx ) process and collaborates with the engineer of record in system optimization, ... and solutions development in the field. Additionally the TSE supports standards and process development, as well as training and mentorship of TS staff. The role works in close collaboration with project energy managers, and TS team managers to ensure project… more
- Amazon (Los Gatos, CA)
- …our automation framework towards WiFi Performance coverage - Work with WiFi dev/HW/ CX teams to reproduce/triage/debug customer issues - Write detailed bug reports ... for engineering team - Support distributed development and WiFi testing teams About the team Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:… more
- Mass Markets (CA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more