- Amazon (San Francisco, CA)
- …fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first ... team, you will be looked upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues. As an NSE, you will: -… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... Hollywood business, improving the entire guest digital journey inside and outside of the Park. This role is constantly looking forward with partners across Universal Destinations and Experiences to identify, solution and deliver improved guest experiences in… more
- Stantec (Los Angeles, CA)
- …disciplines - Delegates and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all stages of the project ... of mechanical, electrical and life safety systems. - Develop Cx plans and specifications. - Attend Cx ...Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx kick-off meetings and… more
- Hensel Phelps (Irvine, CA)
- …construction** with an MEPF/building controls contractor, general contractor, and/or Cx agency. + A **bachelor's degree** or relevant experience, preferably ... associated MEPF trade partners through plan development, inspections, and ultimately the Cx testing process. + Competency surrounding the utilization of all standard… more
- McorpCX (CA)
- About Us McorpCX have been pioneers in the customer experience ( CX , EX and now XM) movement since 2002, and we are growing rapidly. As you are no doubt aware, the ... CX market is undergoing explosive growth, and we are...time in our (nearly) 20-year history. The time for CX is clearly now, especially as the world emerges… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product,...experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and… more
- UGI Corporation (Rocklin, CA)
- …with an occassional Saturday. Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business acumen and leadership skills to ... directly supervise an assigned team of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality… more
- Bristol Myers Squibb (South San Francisco, CA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs." + Gathers and shares relevant insights… more
- Bristol Myers Squibb (Los Angeles, CA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs. - Gathers and shares relevant insights… more